Site Reliability Engineer

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the Role

The Ethos SRE group is looking for a SRE Engineer to collaborate with other teams to improve service reliability, automation and observability and improve their application maturity, reliability, and production readiness. In this role, you will create new infrastructure and support tools, help other teams debug issues, and act as advisors regarding production readiness when new services are being designed and brought online. The person in this role will exhibit good mentoring and coding skills as well as the ability to solve complex problems related to reliability . This role also requires good interpersonal skills and the ability to motivate other teams to adopt best practices concerning reliability.

Duties and Responsibilities:

• Collaborate with other engineering teams to enhance the reliability and performance of applications, up to and including submitting PRs to their codebases with improvements

• Assist with automation, continuous integration and delivery of applications and configurations

• Assist other teams with designing solid foundations and best practices around running services in production environments

• Assist other teams implementing infrastructure level dependencies

• Help other teams identify, design, and monitor proper service-level indicators (SLI) and service-level objectives (SLO)

• Design and implement cross company resilient and reliable tools, resources, infrastructure and processes

Qualifications and Skills:

• 4+ years of full time software engineering experience in relevant role (Backend SWE / SRE / DevOps / Infrastructure / Operations)

• Experienced with software engineering best practices – design patterns, code reviews, testing, etc.

• Ability to communicate technical specifications both verbal and written

• Strong interpersonal skills

• A strong desire to remove any toil from a system

• Preferred background in distributed systems and infrastructure

• Preferred engineering experience in TypeScript, GoLang, Python, PostgreSQL, AWS

• Preferred experience with Kubernetes and Kubernetes operators

• Preferred knowledge of CI/CD systems

• Preferred experience with: Terraform, argoCD, Atlantis, GitHub Actions and DataDog

#LI-KP1

#LI-Hybrid

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer.. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.