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Remote - USA Remote permanent
LeadershipStrategyTechnical SupportCustomer ExperienceEngineeringProductOrganizational DevelopmentMetricsTeam Leadership

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical mome...

April 29, 2026 View Details
San Jose, Costa Rica (Costa Rica) Hybrid permanent
LeadershipStrategyAI-powered ToolsOperational ExcellenceCustomer EngagementPeople ManagementCustomer SatisfactionSLAsWorkforce Planning

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As t...

April 29, 2026 View Details
Dublin, Ireland Remote permanent
Technical SupportCustomer ServiceIntegration TroubleshootingData AnalysisSQL QueryingCode DebuggingRoot Cause AnalysisEscalation ManagementCommunicationProactive Support

Technical Support Engineer Location: Ireland Type: Full-time, Permanent Reports to: GM About Kota Kota is reimagining insurance and retirement benefits for the modern workforce. Through our two f...

April 29, 2026 View Details
Portland Hybrid permanent
Team LeadershipTalent DevelopmentProcess ImprovementStrategy DevelopmentCustomer EngagementTechnical Expertise

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on S...

April 29, 2026 View Details
New York, New York, United States Hybrid permanent
AIAutomationTicket ResolutionCustomer SupportTechnical ExpertiseProduct FeedbackEscalation ManagementSOP DevelopmentAI IntegrationCollaboration

Support Engineer, AI-Native LOCATION NYC- in office. Hybrid TYPE Full-Time LEVEL Mid / Senior IC REPORTS TO Head of Support THE PROBLEM YOU'LL SOLVE Own the gap between a deployed product an...

April 29, 2026 View Details
5 Locations Hybrid permanent
ProgrammingPythonCustomer ServiceCommunicationProblem SolvingTechnical ProwessCustomer-CentricAnalyticalLearningEfficiency

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 29, 2026 View Details
Orlando, FL (CO Medellin - Rio Sur) Remote permanent
Technical SupportCybersecurityEDRTechnical AssistanceTroubleshootingEndpoint DetectionAlert InvestigationMalware AnalysisCommunication SkillsDocumentation

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s bes...

April 29, 2026 View Details
San Jose, Costa Rica (Costa Rica) Hybrid permanent
Technical KnowledgeProblem-SolvingCommunicationCustomer ServiceTeam LeadershipEscalation ManagementSLA ComplianceMentorshipTechnical SupportTraining and Mentoring

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As t...

April 29, 2026 View Details
Not specified permanent
JapaneseEnglishCommunicationInterpersonal SkillsPressure ManagementLinux Systems ProgrammingOS ConfigurationNetworkingTroubleshootingMonitoring ToolsCertificationsCustomer Service

Technical Support Engineer (Cloud / Linux) 📍 Tokyo, Japan (Remote / Hybrid) Virtuozzo is a leader in cloud infrastructure system software for AI. We offer an optimized operating system, orchestrati...

April 29, 2026 View Details
Not specified permanent
CloudLinuxCustomer ServiceTechnical SupportTroubleshootingCommunication SkillsDocumentationTraining

Technical Support Engineer (Entry-Level, Cloud / Linux) 📍 Tokyo, Japan (Remote / Hybrid) Start your career in cloud infrastructure and Linux Virtuozzo provides cloud infrastructure software to ser...

April 29, 2026 View Details
Bucharest, Romania Hybrid permanent
Technical SupportCustomer ServiceAPITroubleshootingDocumentationSQLProgrammingPayment PlatformsIncident Management

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of t...

April 29, 2026 View Details
Dublin, Ireland Remote permanent
Problem SolvingTroubleshootingCustomer ServiceTechnical SupportCommunicationKnowledge ManagementHybrid WorkEfficiency

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets ...

April 29, 2026 View Details
Rotterdam, ZH, Netherlands Hybrid permanent
Technical SupportPartner EnablementSaaSAPI IntegrationsPartner OnboardingContent StrategyData ArchitectureXSLT MappingEcosystem ManagementCommunication

Join VONQ’s HAPI Partnerships team for a hands-on dive into the world of SaaS and API integrations. As a Technical Support & Partner Enablement Intern, you won't just be "handling tickets", you will b...

April 22, 2026 View Details

Technical Support Engineer

smartrecruiters

Poland, Remote, Poland Remote permanent
Customer ServiceTechnical SupportProblem SolvingCustomer SatisfactionTechnical Issue ResolutionCollaborationEnglish FluencyWeb Technologies

SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serve...

April 23, 2026 View Details
., ., Poland Remote permanent
Technical SupportEnglishNetworkingLinuxAPIMonitoring ToolsProblem SolvingCommunicationPrioritization

Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes! Join a team that collaborates with in...

April 23, 2026 View Details
São Paulo, SP, Brazil Remote permanent
SQLJavaScriptC#ExcelProgramming LogicEnglishSpanish

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experienc...

April 28, 2026 View Details
Prague, Prague, Czechia Hybrid permanent
Product SpecificationSystem_DesignCommissioningTroubleshootingTrainingIAM IntegrationBusiness_DevelopmentProject_SupportAfter_Sales_Support

Join SOMFY and Shape the Future of Energy-Efficient, Smart, and Sustainable Living At SOMFY, we are committed to transforming how people live, work, and interact with their homes and buildings. As a ...

April 22, 2026 View Details
Warsaw, Masovian Voivodeship, Poland Hybrid permanent
Technical DegreeElectrical CertificationProject ExperienceBuilding AutomationSystem CommissioningTechnical DocumentationAfter-Sales SupportBMS IntegrationBusiness DevelopmentMotorized Shading Knowledge

Join SOMFY and Shape the Future of Energy-Efficient, Smart, and Sustainable Living At SOMFY, we are committed to transforming how people live, work, and interact with their homes and buildings. As a ...

April 22, 2026 View Details
Hamburg, Hamburg, Germany Hybrid permanent
Observability ToolsLogsTracesMetricsDashboardsCode AnalysisDatabasesSQLHTTPDistributed Systems

SCAYLE ist eine der am schnellsten wachsenden Enterprise-Commerce-Plattformen der Welt und ermöglicht es Marken und Einzelhändlern, ihre D2C-Ambitionen zu verwirklichen. SCAYLE steht für Innovation, i...

April 22, 2026 View Details

Technical Support Specialist II

WilliamOslerHealthSystem1

Brampton, ON, Canada permanent
Customer ServiceTechnical SupportTicket ManagementHardware TroubleshootingSoftware TroubleshootingRemote SupportOn-Call SupportCross-Department TrainingUser Account Provisioning

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow ...

April 23, 2026 View Details
Malaysia Hybrid permanent
Team ManagementSupport ToolingTechnical Solution AssessmentUser SupportProcess Optimization

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile ...

April 29, 2026 View Details
Mexico City, CDMX, Mexico Remote permanent
Customer ServiceTechnical SupportCommunication SkillsProblem SolvingComputer SkillsLearning Management Systems

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 1, 2026 View Details
Manila, NCR, Philippines Remote permanent
English FluencyTechnical SupportProblem SolvingCommunication SkillsCustomer ServiceLearning Management SystemsPrioritizationComputer SkillsFast-paced EnvironmentLearning Integrity Solutions

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 1, 2026 View Details
Spain - Pamplona permanent
Electrical EngineeringTechnical SupportPV InvertersCustomer TrainingSite VisitsReport WritingTravelPV Industry Knowledge

Your mission: ¡Hola a todos y bienvenidos a Sungrow! We’re thrilled to introduce a key role that connects our cutting-edge technology with practical, on-site solutions for our Spanish market. Curious ...

April 24, 2026 View Details
Germany - Munich permanent
Technical SupportCustomer TrainingOn-site SupportProblem ResolutionReport GenerationEnglish ProficiencyGerman ProficiencyTravelPV Inverters

Your mission: Servus und hallo bei uns hier in Sungrow! We’re thrilled to introduce a key role that connects our cutting-edge technology with practical, on-site solutions for our German market. Curiou...

April 24, 2026 View Details
Bayan Lepas, , Malaysia Hybrid permanent
Customer ServiceQuality SystemsQuality DocumentationProcess ImprovementTeam LeadershipMentorshipComplianceCommunicationPPAP SubmissionsCustomer-Specific Requirements

Renesas Electronics is looking for a Senior Customer Technical Support Manager to lead a strategic quality team supporting key customers. The Customer Technical Support Manager is responsible for lead...

April 23, 2026 View Details
Barranquilla, //ATLANTICO, Colombia permanent
Customer ServiceData AnalysisIncident ManagementTeam LeadershipCommunication SkillsProblem SolvingTechnical ExpertiseQuality AssuranceContinuous LearningCollaboration

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experien...

March 31, 2026 View Details
Cairo, Cairo Governorate, Egypt permanent
Customer ServiceCommunicationProblem SolvingEmpathyGolf EtiquetteCRM ToolsPhone EtiquetteCustomer SatisfactionActive ListeningAttention to Detail

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worl...

April 26, 2026 View Details
Tokyo, JAPAN, Japan permanent
Customer ServiceIssue ResolutionTeam LeadershipTechnical DevelopmentSuite ReadinessProcess ImprovementCross-Functional CoordinationTrainingPerformance ManagementCompliance

職務内容(概要) The Manager, Digital Technical Support Japan is accountable for the reliable operation and continued strengthening of Intuitive Japan’s Digital Technical Support function, ensuring predictab...

April 27, 2026 View Details
Remote, Canada Remote permanent
Technical SupportIncident ManagementRobot Program TroubleshootingProduct KnowledgeCustomer ServiceSystems ThinkingIncident ResponseCommunicationAutomationTechnical Leadership

About Velora: 📍check out our company website: joinvelora.com Our product websites: • keela.co • raisely.com • aplos.com We’re excited to share that Aplos, Raisely, and Keela have come together ...

April 22, 2026 View Details
Remote - Australia (Australia) Remote permanent
Technical SupportNetworkingCloudSecurityProblem SolvingCommunicationAnalyticalMulti-vendor NetworksAPI DebuggingLinux

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathemati...

April 28, 2026 View Details
Remote - Canada Remote permanent
Technical SupportTroubleshootingRoot Cause AnalysisTicket ManagementOn Call SupportCollaborationData-Driven ImprovementDocumentationAPI KnowledgeDatabase Management

Narvar is growing! As a Technical Support Engineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You ...

April 23, 2026 View Details
Ho Chi Minh, , Vietnam Hybrid permanent
Technical SupportResearch and DevelopmentTestingQuality ManagementISO 17025CommunicationTrainingEnglish Proficiency

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. It operates a network of over 2,000 offices...

April 28, 2026 View Details
Hybrid - Malaysia (APAC) Remote permanent
Database SystemsTroubleshootingCustomer SupportRemote WorkCollaboration

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned a...

April 24, 2026 View Details
San Mateo, CA / Remote (Continental US + Hawaii + Canada Only) (San Mateo) Remote permanent
Customer ServiceTechnical SupportTroubleshootingCommunicationProblem SolvingProcess DesignSystem ManagementTrainingCollaborationProject Management

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or ...

April 24, 2026 View Details
United States - Remote (Remote - US) Remote permanent
LinuxDockerKubernetesGitHubHelm ChartsTerraformOpen sourceAWSSecurity

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organiza...

April 28, 2026 View Details
Ireland - Office - Dublin permanent
patch deploymentsystem configurationSystem Security Designnetwork security experience

Who is Tenable? Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the ...

April 27, 2026 View Details
Middletown, Pennsylvania (Harrisburg/Hybrid) Remote permanent
Customer ServiceTechnical SupportCRM SystemsCommunicationProblem SolvingTrainingProduct KnowledgeCompetitive AnalysisOn-Call SupportIndustry Standards

Job Summary The Associate Product Support Specialists (APSS) provide level 1 technical support to Phoenix Contact customers, sales personnel and channel partners. The Associate Product Support Specia...

April 21, 2026 View Details
Center Valley, Pennsylvania, United States (Center Valley, PA) Remote permanent
Active DirectoryHardwareSoftwareIT SystemsRemote SupportTroubleshootingUser TrainingVideo ConferencingSystem MonitoringDocumentation

Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transa...

April 22, 2026 View Details
United States (United States - Remote) permanent
Technical SupportCustomer ServicePKIRest APIProblem SolvingCommunicationOrganizationTime ManagementTeamworkKnowledge Base

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platfor...

April 27, 2026 View Details
Cape Town permanent
Technical SupportProblem SolvingTroubleshootingCommunication SkillsCustomer ServiceKubernetes NetworkingDockerREST APIUnix Operating SystemPKI Certificates

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platfor...

April 27, 2026 View Details
Gurugram, India (BU: Corporate, Office: Gurugram) Remote permanent
Technical SupportTroubleshootingHardwareSoftwareIncident ManagementChange ControlDeployment ProcessesAutomationCustomer ServiceSLA Management

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and econo...

April 23, 2026 View Details
Westlake Village, California permanent
Technical SupportTroubleshootingHardwareSoftwareNetworkPOS SystemsCustomer ServiceDocumentationEscalations

About POS360  We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores. Our mission is to accel...

April 29, 2026 View Details
San Francisco, California , United States permanent
Customer ServiceTechnical SupportAI IntegrationProblem SolvingEscalation HandlingInter-company BillingProduct ConsultationTechnical TroubleshootingKnowledge DocumentationProcess Improvement

About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Rob...

April 28, 2026 View Details
Dallas, Texas (DFW1) Hybrid permanent
LeadershipMentorshipReliability EngineeringProactive Customer EngagementAutomationTelemetryCommunicationProcess DevelopmentTrainingMetrics

Who we are Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. The Aurora Driver will create a new era in mobility and logistics, one that will bring...

April 23, 2026 View Details
Pampanga, PHL permanent
End User SupportTicketing SystemIoT HardwareSoftware ConfigurationNetworking DevicesWindows Operating SystemsMicrosoft 365Azure Active DirectoryActive DirectorySecurity Monitoring

About JSSI Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers ...

December 20, 2023 View Details
Bangalore, India (India) permanent
AWSAzureVeeamTechnical SupportTroubleshootingCustomer ServiceCommunicationDocumentationTrainingKnowledge Sharing

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As t...

April 21, 2026 View Details
Pune, India (India) permanent
AWSMicrosoft AzureVeeam BackupTechnical SupportTroubleshootingProblem AnalysisSLA ComplianceCustomer ServiceDocumentationKnowledge Base

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As t...

April 21, 2026 View Details
Manila, Philippines (Cebu, Manila) Remote permanent
Customer ServiceTechnical SupportTroubleshootingMicrosoft TechnologiesSQL ServerWindows ServerInterdepartmental CollaborationRoot Cause AnalysisProduct KnowledgeRemote Support

About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organization...

April 27, 2026 View Details
Richmond, VA, United States (Richmond VA) Remote permanent
CloudAIMicrosoftAzureOffice 365TroubleshootingCustomer SuccessCommunicationDocumentationContinuous Learning

About AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizatio...

April 28, 2026 View Details