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Amsterdam, North Holland, Netherlands Hybrid permanent
ITSMSIAMAICloudAgilePerformance MetricsRoadmapsAgile Delivery ModelsGerman Fluency

Digital Operations & Service Management Consultant Senior Consultant level Technology Transformation practice Fluency in German a must for this role About Us Do you want to boost your career and co...

April 27, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
ITSMIncident ManagementProblem ManagementChange ManagementRequest ManagementMajor Incident ManagementIncident ResponseService Desk ManagementVendor Management

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

April 27, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
ITIT Service ManagementService OperationsIncident ManagementProblem ManagementChange ManagementRisk ManagementMajor Incident ManagementVendor ManagementPeople Leadership

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

April 27, 2026 View Details
New York, NY, United States permanent
LeadershipService ManagementExperience in care managementITIL PracticesService QualityEmployee SatisfactionMetricsGovernanceDiscipline and rigour

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 152,000 apartments and over 370,000 residents. NYCHA’s mission is to provide qual...

April 24, 2026 View Details

IT Service Management Representative

Accenturefederalservices

Tampa, FL Hybrid permanent
System AdministrationNetwork SupportConfiguration ManagementActive Directory AdministrationComplianceVirtualizationTechnical DocumentationAudits and ComplianceSecurityUser Support

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purp...

April 24, 2026 View Details
St. Louis, MO, United States contract
ImplementationDevelopmentBMC RemedyDeveloper JourneyCustom FormsWorkflowsLDAPActive Directory3PL IntegrationsUpgradationFieldsRemedy Application

About VDart: VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelli...

September 13, 2017 View Details
Washington, DC (Arlington, VA) permanent
Support Vessel OperationsSupport PackagesSoftware ImplementationBreak-Fix IssuesOS PatchingChange Request TicketsMonthly Maintenance ActivitiesNon-Production Maintenance

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purp...

April 17, 2026 View Details
Not Specified, United Kingdom Remote Freelance
Change ManagementIncident HandlingService Request ManagementOperational GovernanceDisaster RecoveryIncident ResolutionCommunication SkillsEnglish ProficiencyGerman LanguageLicense CoordinationCapacity Coordination

Support z/OS Extended Service Management, covering service and change management, in a stable environment....

April 17, 2026 View Details
Wellington, Wellington Region, New Zealand permanent
Service ManagementIncident ManagementServiceNowTicket ManagementSLA ManagementStakeholder EngagementCustomer CommunicationReportingProcess ImprovementKnowledge Management

Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something.  You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant ...

April 16, 2026 View Details
Pune permanent
SAP ManagementCustom SolutionsTransit OperationsIntegrationsService ContractsOrdersNotificationsWarranty WorkField Service ManagementFit-gap AnalysisBlueprint Works

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specia...

April 16, 2026 View Details
Staines-upon-Thames, , United Kingdom permanent
MarketingDemand GenerationStrategic PlanningAI TechnologyCustomer ServiceInnovationCollaborationSustainability

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to ...

April 14, 2026 View Details
Veghel, Noord-Brabant, Nederland permanent
Problem ManagementIT Service ManagementJiraIncident ManagementRoot Cause AnalysisProcess ImprovementProcess DocumentationProof of ConceptEnglish CommunicationPilot Implementation

BAS Group is een internationaal familiebedrijf met het hoofdkantoor in Veghel, Nederland. De groep bestaat uit meerdere bedrijven binnen de commerciële voertuigensector en ondersteunt klanten wereldwi...

April 14, 2026 View Details
Jaipur - Tonk Road permanent
SAPService ManagementImplementationConfigurationCustom SolutionsLogistical ManagementIntegrationsWorkflow DesignFit-gap AnalysisBlueprint Workshops

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting speciali...

April 14, 2026 View Details
Brazil Hybrid permanent
IT Service ManagementTicket ManagementSLA ComplianceProcess OptimizationDashboard CreationITSM ToolsITIL v4Major Incident ManagementKnowledge Management

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clien...

April 13, 2026 View Details
Hyderabad, , India permanent
ITSMServiceNowAIAutomationCMDBService CatalogIncident ManagementProblem ManagementChange ManagementRelease ManagementKnowledge ManagementEvent Management

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and...

April 11, 2026 View Details

Markets and RI Service Management Analyst

LSEG (London Stock Exchange)

Colombo, Sri Lanka permanent
Data AnalysisReportingIncident ManagementProblem ManagementChange ManagementService TransitionService Level ManagementCommunicationCollaborationDocumentation Management

Role Description: The Service Management Analyst will play a core role in supporting the Markets and RI Service Management team in the coordination and delivery of all the technology services provide...

April 9, 2026 View Details
Washington, DC (Arlington, VA) permanent
Service IntegrationProduction SupportCommunication CoordinationUS CitizenshipBreak-fix IssuesOS PatchingChange Request TicketsMonthly Maintenance SchedulingAfter-Hour War-Captain Support

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purp...

April 7, 2026 View Details
Sandy Springs, Georgia, United States permanent
Customer ServiceIncident ManagementSeverity AssessmentCommunicationEscalationChange ManagementTicket CreationService Impact Analysis

Job Title: Service Management Center Analyst (SMC Analyst) – Tier I Department: Service Assurance Reports To: Service Management Leadership Position Summary The Service Management Center (SMC) Ana...

April 6, 2026 View Details
Noida, Uttar Pradesh Hybrid permanent
Technical GuidanceTechnical StrategySystem UpdatesData MigrationSecurity Best PracticesSystem Architecture DesignScalabilityBest PracticesProject LeadershipDocumentation

Position Overview: A JSM Admin is a pivotal role in steering the technical direction of our JSM Platform, a person who ensures the successful delivery of high-quality technical support and architectur...

April 6, 2026 View Details
Poggio Renatico, Italy (Spektrum Management Group Ltd) permanent
Customer ServiceService ManagementKPIsCommunicationCybersecurityCommand and Control SystemsSatellite CommunicationsElectronic WarfareInformation ManagementWorkforce Management

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports ap...

April 2, 2026 View Details
Poggio Renatico, Province of Ferrara, Italy contract
NATO SECRET clearanceService managementCustomer supportChange managementProject managementRisk managementOperational planningResource allocationHigher educationTechnical certification

Deadline Date: Wednesday 15 April 2026 Requirement: Service Management Support Location: Poggio Renatico, IT Full Time On-Site: Yes Time On-Site: 100% Total Scope of the request (hours): 660 Req...

April 1, 2026 View Details
Gurugram, India (Gurugram - Office) Remote permanent
Technology OperationsPeople ManagementLeadershipIncident ResponseRelease ManagementCustomer TrustContract NegotiationRegional CompensationStrategic PartnershipExecution

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competi...

March 31, 2026 View Details
Brazil, Belo Horizonte; Brazil, Campinas; Brazil, Rio de Janeiro; Brazil, Sao Paulo (Belo Horizonte, Campinas, Rio de Janeiro, São Paulo) Hybrid permanent
ITIL v4Incident ManagementProblem ManagementChange ManagementService Request ManagementKnowledge ManagementService Catalog

About Us Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and emp...

March 30, 2026 View Details
Singapore permanent
Service ManagementReliabilityEngineeringProblem ManagementProcessPolicyCollaborationStakeholder ManagementCybersecurityFraud Prevention

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

March 30, 2026 View Details
Singapore permanent
Financial CrimeData ScienceExpense AnalysisFraud PreventionProblem ManagementService DeliveryService AvailabilityTechnical ProficiencyLeadershipCollaboration

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

March 30, 2026 View Details
Petaling Jaya, , Malaysia permanent
Strategic ArchitectureTechnical AuthoritySolution ArchitectSystem StabilityContinuous ImprovementPlatform AdoptionScalabilityStakeholder EngagementTriage ProceduresITSM Best Practices

About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got ...

March 29, 2026 View Details
Petaling Jaya, , Malaysia permanent
Service ManagementITSM PlatformsFreshServiceBusiness AnalysisVendor ManagementBudget ManagementStakeholder ManagementTeam LeadershipSystem Integration Testing

About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got ...

March 29, 2026 View Details

Head of Technology Service Management

Australian Payments Plus

Sydney, New South Wales, Australia Hybrid permanent
Service Level ManagementIncident ManagementProblem ManagementAsset Management

The Game Changers: Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefi...

March 30, 2026 View Details
Rabat, Rabat-Salé-Kénitra, Morocco Hybrid permanent
Jira SoftwareJira Service ManagementConfluenceJavaGroovyJavaScriptHTMLCSSPowerShellJSONSQLAPI REST

ALTEN MAROC, Filiale du leader mondial de l’ingénierie et du conseil en technologie créé en 2008 et présent à Fès, Rabat, Tétouan et Casablanca, compte aujourd’hui plus de 2200 collaborateurs et vise ...

March 27, 2026 View Details

IT Service Management Support

Accenturefederalservices

Suitland, MD Remote permanent
User SupportProblem SolvingMicrosoft OfficeData AnalyticsSecurity Clearance

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purp...

March 27, 2026 View Details
Mexico City, Mexico permanent
ITSM FrameworksCRM PracticesITSM PlatformsDashboardsAnalyticsData VisualizationOrganizational SkillsCommunication SkillsAnalytical MindsetHybrid Environment

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

March 26, 2026 View Details

IT Service Management Architect and Technical PM

Adept Consulting Services, Inc.

Pennsylvania, United States Remote permanent
IT Service ManagementITILProject ManagementTechnical Project ManagementArchitectureComplianceDocumentationAuditabilityOperational ReadinessSecurity KPIsService DeskIncident Management

Program Context: Mcare IT Modernization Program “The Pennsylvania Insurance Department (PID), Medical Care Availability and Reduction of Error Fund (Mcare or Agency) is seeking a modified Commercial ...

March 25, 2026 View Details
Bengaluru Millenia permanent
SAP ConsultingCustom configuration designWorkflow DesignFit-gap AnalysisSolution ConfigurationTraining and SupportService ManagementOperational Efficiency

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in c...

March 25, 2026 View Details
bangalore, , India permanent
IT Service ManagementIncident ManagementProblem ManagementChange ManagementConfiguration ManagementCMDBRequest TrackingAutomation ToolsAgile Working MethodsBosch Quality Standards

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engi...

March 24, 2026 View Details
OFNA TECH AND OPER CDMX permanent
AWSIncident ManagementDynatraceCloudwatchChange ManagementServiceNowProblem ManagementProcess DocumentationStakeholder Management

AWS TECHNICAL SERVICE MANAGEMENT Country: Mexico To succeed in this role, you will be responsible for: • Own and continuously improve ITIL practices for Incident Management, Change Management, and ...

March 25, 2026 View Details
OFNA TECH AND OPER CDMX permanent
ManagementITILService DeliveryIncident ManagementChangesService LevelsService ImprovementSpanishEnglishCloud EnvironmentsProblemsDeviation Detection

SERVICE MANAGEMENT GOVERNANCE Country: Mexico Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re ena...

March 25, 2026 View Details
London, England, United Kingdom permanent
Customer ServiceObservabilityDashboardsReportingKPIGrafanaNew RelicInnovationInfluenceCustomer-Obsessed

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of s...

March 23, 2026 View Details
Noida, Uttar Pradesh, , India permanent
LeadershipManagementTeam ManagementService OperationsCloud InfrastructureMiddleware SolutionsCustomer ServiceProblem ManagementCommunicationAxioe Products

About Sopra Steria Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients dri...

March 23, 2026 View Details
munich, Germany Remote Freelance
Fluent GermanApplication MigrationService ManagementDocumentationStakeholder ManagementTechnical DocumentationITIL ProcessesServiceNowCMDBOrganizational SkillsAnalytical SkillsApplication Architectures

Application Migration & Service Management Consultant Location: Remote, Germany Duration: 20/03/2026 – 31/12/2026 Language: Fluent German is mandatory We are looking for an Application Migration ...

March 19, 2026 View Details
Veghel permanent
LeadershipTeam DevelopmentService ExcellenceSLA ManagementProcess ImprovementCustomer ManagementTool AdoptionITIL Practices

Job Title Group lead IT Service Management Job Description Do you thrive on leading people, driving service excellence, and delivering measurable outcomes in complex IT and OT environments? About ...

March 19, 2026 View Details
Paris, , France permanent
ITCloudDatabasesDockerTerraformSAP

Nagarro, leader mondial de l’ingénierie numérique, aide ses clients à devenir des entreprises agiles, innovantes et à la pointe du numérique. Nous sommes 17 500 à travers le monde, environ une centain...

March 18, 2026 View Details
Malta Remote permanent
Agile MindsetIncident MetricsRoot Cause AnalysisService Level ManagementTeam LeadershipCross-functional CollaborationRequirements ComplianceAgile MethodologyProcess GovernanceInformation Technology Service Management

The Wow As Service Management Operations Team Lead you are expected to oversee and administer ITSM processes within Corporate IT such as Configuration Management, Problem Management and Request Fulfi...

March 18, 2026 View Details
Denver, , United States Remote permanent
SalesNegotiationBusiness DevelopmentLead GenerationProject ManagementCustomer ServiceTechnical ExpertiseEnterprise SalesStrategic PlanningRelationship Management

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to ...

March 16, 2026 View Details
2 Locations Hybrid permanent
Strategic LeadershipAgile TransformationDevOpsSREService CatalogOperational MetricsResiliencyConfiguration ManagementTech CatalogCustomer 0 Adoption

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Det...

March 16, 2026 View Details
Itasca, IL, United States Remote permanent
SalesAccount ManagementEnterprise Software SalesCustomer Relationship ManagementQuota AchievementProduct KnowledgeAI AdoptionInnovationCustomer Impact

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to ...

February 27, 2026 View Details
Braine-l'Alleud, Wallonia, Belgium contract
NATO SECRET security clearanceMuleSoftApache ActiveMQIntegration PlatformsRemedy ITSMWindows ServerLinuxIT Service ManagementIncident ManagementBMC ITSM SuiteAtrium CMDBService Oriented Architectures

Deadline Date: Wednesday 18 March 2026 Requirement: IT Service Management Network Engineer (Ops&Ex) Location: Braine-l'Alleud, BE Full Time On-Site: Yes Time On-Site: 100% Total Scope of the requ...

March 12, 2026 View Details