Windows Administrator

Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We’re a small but rapidly growing company, which means there’s lots of room for growth and learning opportunities abound!

Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Without diversity of experience and thought, we would fail to progress as a company and as a team. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered. We embrace the unique experiences, perspective, and cultural background, which only you can bring to the table.

Job Description

Windows Administrator is responsible for the administration, maintenance, and optimization of client Microsoft Windows Server environments and end user devices. The role is Senior level with a strong focus on automation and leveraging automated solutions to address repeatable support tasks and activities. Apiphani is a managed services provider, and this position is client facing. The Windows Administrator is part of a Windows Engineering team and reports into the Manager of Infrastructure. This role requires the individual to be a U.S. citizen working on U.S. soil.

Job Duties

• Proactively maintain Microsoft Windows Server environments in support of managed client workloads.

• Engineer systems solutions for both enterprise application and infrastructure client environments.

• Support and Maintain automated OS and application patching for servers.

• Active Directory users/group management

• Monitor automation performance and optimize where necessary.

• Drive continuous improvement in systems operations through tool-building and automation.

• Participate in the development of technology and services roadmaps.

• Execute against defined projects and report on their progress.

• Perform root cause analysis, in collaboration with application and delivery teams.

• Meet with apiphani stakeholders and external clients to develop relationships and foster co-innovation opportunities.

• Serve as a third level for backups Infrastructure.

• Support and mentor junior team members as needed.

• Support Off business hours maintenance activities as needed.

Required Skills

• Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience.

• 5+ years of experience in relevant hands-on systems engineering and administration in servers, networking, and operating systems; with heavy emphasis on Windows Server platforms and associated Microsoft and other technologies.

• 3+ years of experience as a senior or lead engineer for service provider or enterprise IT organization operating in a 24/7 environment with mature IT processes.

• Strong systems engineering fundamentals (networking, storage, operating systems).

• Strong experience with WSUS, deployment automation tools like SCCM/MECM or Tanium (Preferred).

• Experience with Active Directory, DNS and group policy.

• Experience with automation, configuration management, and various utilities.

• Automation experience with scripting languages such as PowerShell, VBScript, JavaScript, or Python

• Experience with one or more ticketing systems (ServiceNow preferred).

• Experience with monitoring systems and performance management related to IT systems/solutions.

• Good understanding to tackle all kind of Security vulnerabilities related to OS, EUC and VMware.

• Good understanding of Public Cloud concepts, AWS & Azure

• Provide documentation and update internal knowledgebase articles.

• Ability to follow IT change management governance & process.

• Certifications from Microsoft, VMware, or Cloud related technology areas are preferred.

• Strong analytical and critical thinking skills, Deadline and detail-oriented, strong ownership bias

Not required but viewed as a plus:

• Experience with VMware technologies such as vSphere.

• Familiarity with relational databases such as MS SQL Server

• Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)

• Exposure to cloud technologies such as AWS or Azure

Base Salary
$60,000—$80,000 USD

Company Benefits

• Medical/dental/vision - 100% paid for employees, 50% paid for dependents

• Life and disability - 100% paid for employees

• 401K - 3% contribution, no employee contribution necessary

• Education and tuition reimbursement - up to $50K annually

• Employee Stock Options Plan

• Accident, critical illness, hospital indemnity benefits offered through our providers

• Employee Assistance Program

• Legal assistance

• Paid Time Off - up to 6 weeks per year

• Sick Leave - up to 2 weeks per year

• Parental Leave - up to 12 weeks