Vice President, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Account Management

Overview
Responsible for setting sales strategies for South African financial institutions as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth

• Set sales strategy for South Africa, and align it with broader Mastercard strategic imperatives
• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level

• Manage South African financial institution sales team.

• Responsible for articulating Financial Institution diversification strategy in South Africa, and executing against strategy

• Managing all financial aspects for SA customers.

Responsibilities
• Sets objectives and plays a lead role in achieving sales and net revenue targets
• Provides direction for overall strategies, messaging and proposals for customers
• Leads and manages key customer relationships at the senior level
• Reviews reports on customer’s existing business to determine opportunities for additional revenue
• Provides consultative analysis, industry insights, and thought leadership to the customer
• Represents the voice of the market and customers to internal stakeholders
• Oversees implementation of sales plans including business development, marketing and product management
• Negotiates the customer agreement process ensuring global resource linkage
• Formally supervises and coaches several groups/teams and influences how the function is structured
• Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources

All About You
• Broad or extensive experience with sales strategy development and execution in complex/global accounts
• Extensive track record in achieving success/profitability for key customer accounts
• Experience supervising and coaching teams of account managers to serve complex customer accounts
• Demonstrated success in incorporating new solutions into existing customer accounts
• Experience in negotiating challenging situations and closing complex deals

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.