Transportation Claims Assessor

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Position Summary

The objective is to ensure all transportation-related damages are reviewed, validated, filed, escalated, and reconciled in accordance with MBUSA Transportation Damage Claims Policy and applicable carrier agreements.

Key Responsibilities

· Submit claims to carriers and follow up to ensure timely payment.

· Manage disputed claims and work toward resolution consistent with policy and contractual obligations.

· Reconcile payments from carriers, confirming receipt, accuracy, and financial alignment.

· Coordinate with insurance companies to ensure proper documentation and reimbursement

· Produce reporting and track KPI’s

· Education level High School/Associates

· 3+ Years of experience in relevant field

· Excel Advanced. Outlook Advanced, Word Advanced

· Self Starter, able to work independently, proactive.

· Strong attention to detail, documentation accuracy, and adherence to policy requirement.

Preferred Qualifications

· Associates in accounting

· Experience in similar industry, tools, or environments

· Familiarity with MB systems such as Netstar, RAPS, SW

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.