Team Leader

Position Summary

Environmental, Social and Governance (ESG) is one of the key verticals within Financial Content Operations which caters to clients engaged in equity research. ESG provides integrated financial and extra-financial information, which is essential for understanding the long-term performance and risk profile of major corporations. Our comprehensive ESG database covers nearly 80% of the market cap and over 500 metrics, including all exclusion (ethical screening) criteria and all aspects of sustainability performance.

The data are gathered from publicly available information sources and is manually collected to ensure that the information is standardized, comparable and reliable. All the ESG data collected is quality controlled and verified in a rigorous process by our experienced analysts and robust automated checks. 

 Essential Day-to-Day Responsibilities:     

• Take complete responsibility for data quality, accuracy, timeliness and completeness of the team.

• Drive customer focus, ensure highest levels of Service and Quality that meets/exceeds customer and team members' expectations

• Develop and maintain solid understanding of ESG processes.

• Strategize and set direction to improve quality and drive automation/simplification within ESG Operations

• Establish & maintain metrics to supervise & improve performance & quality on a regular basis.

• Handle performance & people challenges, if any, to build a high-performance

• Reward dedication, take care of poor performance.

• Conduct regular1:1s with the team members to discuss performance issues and to support development requirements.

• Work with content specialists to Investigate & establish new Policies that could provide efficiency gains or quality improvement.

• Plan & assess resource requirement within the team backed by clearly defined metrics/statistics.

• Ensure all SLAs are met with accuracy. Ensure internal/external team members are updated of the progress

• Plan work allocation for the process & analysts. Prioritize tasks & projects

• Responsible for training & on boarding of new employees

Education:

• Graduate's or equivalent experience in finance or equivalent.

Required Skills:

• Must have displayed ability to drive & execute a task/projects independently or with minimal supervision.

• Ability to challenge current methodologies & be a change motivator, to identify and bring in operational efficiencies

• Possesses excellent oral and written communication skills.

• Ability to handle a variety of tasks in a fast-paced work environment

• Ability to work well under pressure, independently, as well as within a team

• Strong critical thinking, diagnostic and problem-solving skills.

• Proven analytic and problem solving skills, innovation and initiative.

• Proven track record in the previous role/s

This role is on blended work model, with 3 days working on the office and 2 days working remotely. Standard working hours is Monday - Friday, 9AM - 6PM.

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.