Strategic Shopify & Loyalty Partner Manager

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.

• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.

• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

We are seeking a Shopify and Loyalty Partner Manager to own, build, and scale revenue-driving partnerships across the Shopify ecosystem and key Loyalty ISV partners. This is a high-impact, GTM-oriented role with a clear objective: generate pipeline and influence the close of new ARR through strategic partnerships.

Responsibilities

• Define and execute joint GTM motions with Shopify and leading Loyalty platforms

• Align closely with Sales to co-sell opportunities, and activate partners as a meaningful revenue channel

• Serve as the single owner for these partnerships, responsible for strategy, execution, and measurable revenue outcomes.

This role reports to our VP of Demand Generation & Emerging Markets

What You'll Do:

Partnership Strategy & Execution

• Own the end-to-end partnership strategy for Shopify and Loyalty ISV partners, from vision through execution.

• Develop a clear partner roadmap focused on pipeline creation, deal acceleration, and ARR influence.

• Define and execute joint value propositions and use cases that resonate with merchants and differentiate our solution within the Shopify ecosystem.

• Identify, onboard, and scale high-impact Loyalty and commerce ISV partners that align with our GTM strategy.

Partner Relationship Management

• Build deep, trusted relationships with partner executives, BD, sales, solutions, and product leaders

• Act as the primary point of contact for all Shopify and Loyalty partner initiatives

• Negotiate and manage partnership agreements, including co-sell frameworks, referral motions, and joint success metrics

• Ensure tight alignment between partner priorities and our sales, marketing, and product teams

GTM & Revenue Growth

• Drive partner-sourced and partner-influenced pipeline through co-selling with Shopify and Loyalty partner sales teams

• Lead joint account mapping, opportunity matching, and deal strategy sessions with AEs and partner sellers

• Enable and activate internal AEs to effectively sell with partners and close in-flight opportunities

• Collaborate with marketing on joint campaigns, events, and ecosystem programs that generate demand and pipeline

• Track, report, and optimize against KPIs including pipeline generated, ARR influenced, win rate, and deal velocity

• Continuously identify ways to improve partner-driven conversion and increase overall GTM efficiency

Qualifications:

• 3–5+ years of experience in partnerships, alliances, or business development within B2B SaaS

• Proven track record of driving revenue through ISV partnerships, ideally within the Shopify ecosystem or adjacent commerce platforms

• Strong understanding of eCommerce, MarTech, or personalization platforms

• Demonstrated success in co-selling, pipeline generation, and influencing deal close with sales teams

• Ability to operate as a true partner owner with accountability for ARR impact, not just relationship management

• Excellent communication, negotiation, and stakeholder management skills

• Experience working cross-functionally with Sales, Marketing, and Product in a fast-paced SaaS environment

• Prior experience working with Shopify Plus partners, agencies, or relevant platforms is a strong plus

#LI-SF1

More things you'll like about Bloomreach:

Culture:

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A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

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We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

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We believe in flexible working hours to accommodate your working style.

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We work virtual-first with several Bloomreach Hubs available across three continents.

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We organize company events to experience the global spirit of the company and get excited about what's ahead.

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We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

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The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

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We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

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Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

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Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

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Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

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The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

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Subscription to Calm - sleep and meditation app.*

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We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

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We facilitate sports, yoga, and meditation opportunities for each other.

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Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

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Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

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Everyone gets to participate in the company's success through the company performance bonus.*

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We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

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We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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