Strategic Insights Manager

About AbbVie

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing [email protected] or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.

The Strategic Insights Manager is pivotal in defining business priorities, exploring possibilities, and addressing challenges through data insights, ensuring the current and future success of the business. The primary focus is on maintaining master data integrity and managing systems to collect, analyse, report, and predict business trends. This role requires strong analytical, planning and problem resolution skills with a key focus on distilling complex data into actionable insights and outcomes for the business. 

KEY DUTIES AND RESPONSIBILITES

• Provide analytical support utilising various data sources (e.g., SAP, Valign, Veeva, Connect, Salesforce, ABS).
• Develop and manage dashboards and reports to meet business needs.
• Lead the maintenance of reporting systems (Connect, Metaconnect) for weekly, monthly, and quarterly sales reports.
• Automate reporting processes using Power BI.
• Identify new and emerging trends in data management, AI, and visualisations to apply innovative data management and visualisation capabilities to the business.
• Incorporate machine learning and automation into current reporting processes.
• Serve as the subject matter expert for Power BI visualisations.
• Manage the external customer reporting process, ensuring daily reports are securely saved on Abbvie SharePoint via automated processes.
• Lead Metaconnect source data cleansing initiatives in collaboration with the local SAP master data team.
• Execute segmentation, targeting and territory realignment initiatives alongside the Head of Business Excellence
• Lead the quarterly target clinics identification process with Head of Business Excellence
• Facilitate the quarterly clinic-level forecasting process, rolling up data to larger chains and regions.
• Analyse the effectiveness of promotional programs and pricing adjustments.
• Evaluate compliance with corporate agreements and contracts.
• Collaborate with the Head of Business Excellence to set reasonable sales targets.
• Calculate achievements against targets for the Facial Aesthetics Business, Coolsculpting, and KAM teams on a quarterly, half-yearly, and annual basis.
• Prioritise tasks and projects to deliver quality solutions to high-priority business issues.
• Ensure all business activities comply with relevant legal requirements and ethical standards.
• Create informative, concise, and commercially focused business review presentations relevant to key business issues.
• Participate in key projects and initiatives as required.
• Take ownership of key components for commercial analytics as required by the Business Excellence Lead
• Report any adverse event within 24 hours as per Allergan’s policies and procedures.
• Proactively participate in AbbVie’s WHS programs, adhere to policies and always promote a safe work environment.
• Adhere to Allergan’s / AbbVie’s internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties, as requested.

• Tertiary qualifications in a business / finance related discipline.
• 3 to 5 years of functional experience in either a commercially focused role or in a finance support capacity, preferably healthcare experience, and demonstrated experience in the following key areas: • System Analyst
• Data Management
• Business Analysis and Reporting
• Project management
• Data Science 
• Experience developing and working with self-service analytic software such as Power BI and Tableau.

• Strong analytical, planning and problem resolution skills.
• Ability to translate customer requirements into specifications and convert data and information into intelligence.
• Solid understanding of financial reports / budgets / sales forecasts / customer buying trends/pricing and promotion.
• High level of attention to detail and numeracy accuracy.
• Advanced skills in Microsoft suite, specifically Excel, Access and PowerPoint.
• SAP knowledge is advantageous, particularly Business Objects/Explorer (administration, report writing, universe building and maintenance).
• Strong communication, listening and presentation skills. 

Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

WAYS WE WORK

• All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
• Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
• Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws. 
• All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.  Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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