Staff Software Engineer - Developer Effectiveness

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

As a Staff Software Engineer, you will play a crucial role within our Developer Effectiveness team, contributing to improving the engineering experience of teams working to build our product through targeted interventions in areas of friction.

You will be part of our Ecosystems Group who are growing the platform capabilities and services provided to Product Engineering teams within Visa Spend Clarity to take Visa Spend Clarity to more customers and users around the globe.  With a combined engineering group of nearly 300 people, Visa Spend Clarity is a key focus area with large growth ambitions driven by customer needs and a desire to innovate using modern cloud technologies.

You will be involved in building or enabling the build of fit for purpose platform capabilities. You will also be involved in enabling engineering teams to adopt platform capabilities such as a feature flag platform, caching platform, and service generation tooling with the goal of improving the developer and release experiences of our product engineering teams.

This role is also responsible for the reduction of operational toil through automation so that the team can focus on bringing the greatest platform leverage to our customers instead of toiling through repetitive manual tasks.

Areas of Accountability

The accountabilities for the Staff Software Engineer are as follows:

Software Development

• Solutions are built in a way that anticipates the type of scale and maintenance required for the scope of work.
• Actively participates in reviews, training, pair programming, mentoring to support delivery of value as a team.
• Brings a focus on fast iterations and delivering working software to our customers by breaking down work into small slices.
• Proactively reduces technical debt. Signals the need for technical debt reduction for planning.

Platform Products and Services

• Products and Services are secure and compliant by design in line with our standards and policies.
• Progress the evolution of the platform to meet the needs of our customers.
• Evaluate, implement, and integrate with 3rd party technologies and tools to provide maximal platform leverage.
• A bias towards solutions that are self-service and just good enough AKA Thinnest Viable Platform.

Delivering Value to Customers

• A focus on providing value and impact to our customers for the work that we do.
• Maintain relationships and influence our customers to learn, adopt new practices, concepts, and technologies through ongoing customer feedback.
• Provide documentation and training to meet the needs of our customers.

Toil Reduction

• Proactively measures operational toil to assist with prioritization and capacity planning.
• Leverage scripting and automation to reduce operational toil.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
• Technical experience in C#, .NET, Typescript.
• Experience developing Rest APIs with .NET and C#.
• Experience with testing Rest APIs.
• Experience with Continuous Integration tools and patterns.
• Experience with AWS services such as Secrets Manager, AppConfig, ElastiCache, Lambda.
• Experience with Docker Desktop and Containers.
• Working with enterprise distributed systems and SaaS applications.
• Software delivery in regulated compliance-based environments.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.