Staff Software Development Engineer in Test, SWG

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the role

Please note, this team is hiring across multiple levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

As an SDET on the Datapath Inline quality engineering team you will have an opportunity to work on world-class SWG solutions. As part of the Inline quality engineering team, you would be required to test, qualify and automate our inline SWG solutions. You will collaborate with backend service teams to ensure the overall quality, reliability, scalability and performance of the Netskope products. You will work on both the frontend as well as the web application backend. At Netskope, we are looking for innovative, passionate and self motivated engineers like you, who are willing to make an impact with their technical expertise.

What’s in it for you

Netskope’s NG-SWG is a cloud-native solution for protecting enterprises from the growing volume of sophisticated cloud enabled threats and data risks, and has been recognized by Gartner as a market leader in their Magic Quadrant reports. As a member of this team, you will play a key role in the design, development and delivery of frameworks and automation to test our API backend in a CI/CD environment.

What you will be doing

● Develop expertise in our cloud security solutions, and use that expertise and your experience to help design and qualify the solution as a whole.
● Involve in requirements gathering from Product Managers and design discussions.
● SWG/Proxy Testing: Validate Secure Web Gateway policies, content filtering, SSL inspection, and threat protection functionalities.
● PKI Testing: Validate certificate lifecycle management (issuance, renewal, revocation), certificate authority (CA) functionality, and cryptographic protocols (TLS/SSL).
● AuthService Validation: Test authentication protocols (OAuth2, OIDC, SAML, LDAP) and authorization workflows to ensure secure access.
● Automation Development: Design, implement, and maintain automated test frameworks and scripts using tools like Pytest Framework, Robot Framework, Selenium or similar.
● Defect Management: Identify, document, and track bugs to resolution, collaborating with developers to analyze root causes.
● Performance & Security: Perform regression, API, functional, and performance testing to ensure system stability and compliance with security standards.
● Design test plans & test strategy documents and closely work with the development team to cover all aspects of the features being developed.
● Be able to own and make quality decisions for the solution.
● Follow the Test process, QE best practices and suggest improvements
● E2E ownership from feature testing to production deployment to monitoring & alerting.
● Work closely with the development team and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks, and mitigations.
● Work closely with the technical support team to handle customer escalations.Analyze the test gaps that resulted in customer issues and improve test plan/strategy.

Required skills and experience

● 10+ years of hands-on experience in developing tests and automation in the area of Web Inline Network Security, technologies such as PKI, Authorization Services, Firewall/NGFW, Secure Web gateway and more.
● In depth understanding of HTTP/HTTPs protocol & web content is a must.
● Good understanding of networking and application protocols such as TCP/IP, SSL/TLS.
● In-depth knowledge of SSL/TLS, and cryptographic protocols.
● Hands-on experience with Certificate Authority software (MS CA, EJBCA, Venafi).
● Familiarity with HSMs (Thales, Luna) and key management systems.
● Experience with authentication protocols (OAuth, SAML, JWT).
● Strong expertise in Python as a programming language.
● Solid experience in API / Web User Interface testing.
● Strong expertise in Selenium UI test automation tools, RESTful Web Service automation.
● Excellent analytical, debugging & problem-solving skills.
● Knowledge in CI tools like Bamboo/Jenkins /Gitlab.
● Hands-on experience with traffic analysis tools like Wireshark or Fiddler is good to have.
● Hands-on experience with traffic generator tools like Jmeter, IX Load, Breaking Point Solution, Spirent will be a plus.
● Experience with AWS, Azure or GCP AND Cloud Technology (Docker, Kubernetes, Opensource technologies) is a plus.
● Experience with Docker, Kubernetes, Opensource technologies is a plus.
● Strong verbal and written communication skills.
● Determined and ever-ready to roll up sleeves to respond to the needs of customers proactively and promptly.
● Believe in innovation and out-of-the-box thinking to foster the originality of ideas.

Education
● BSCS or equivalent required, MSCS or equivalent strongly preferred.

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.