SRE

About Vista Equity Partners

Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.

Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.

About Amtech

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.

With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.

Our Employee Value Proposition

Role Description

Amtech is expanding its Site Reliability Engineering (SRE) capabilities in India to strengthen the scalability, performance, and availability of our global product platforms. As a Site Reliability Engineer, you will build and operate the monitoring, automation, and incident response systems that keep Amtech’s services running smoothly. You’ll collaborate with global peers to standardize reliability practices, develop automation frameworks, and improve overall system resilience. This is a hands-on technical role that combines operations discipline with software engineering to drive continuous reliability improvement.

KEY RESPONSIBILITIES

Reliability & Performance

· Design and implement monitoring, alerting, and reliability tooling using CloudWatch, Grafana, Prometheus, Datadog, or ELK.

· Analyze production performance, capacity, and error budgets to maintain agreed SLIs/SLOs.

· Implement automated health checks, scaling rules, and self-recovery mechanisms to minimize manual intervention.

· Drive root cause analysis (RCA) and post-incident reviews, ensuring permanent fixes and documentation.

Automation & Operations

· Build automation for deployment, configuration, and infrastructure management using Terraform, Ansible, or CloudFormation.

· Develop and maintain CI/CD pipelines with GitHub Actions, GitLab CI, or Jenkins.

· Manage and optimize containerized and serverless workloads (Kubernetes, ECS, EKS, Lambda).

· Implement automated rollbacks, blue/green deployments, and canary releases.

Incident Response & On-Call

· Participate in 24/7 on-call rotation for critical systems and lead incident management for your domain.

· Reduce mean time to detection (MTTD) and mean time to recovery (MTTR) through proactive automation and observability.

· Develop runbooks and operational playbooks for global SRE teams.

Security & Compliance

· Embed security practices into automation and deployment processes.

· Ensure systems adhere to ISO 27001 and SOC 2 requirements through continuous compliance monitoring.

· Manage IAM policies, secrets, and network configurations securely and efficiently.

Collaboration & Continuous Improvement

· Partner with developers to design for operability, scalability, and resilience from day one.

· Contribute to cross-team reliability reviews and platform improvement initiatives.

· Champion DevOps and reliability culture across Amtech’s engineering organization.

SKILLS & QUALIFICATIONS

· 4+ years of experience in Site Reliability, DevOps, or Infrastructure Engineering roles.

· Strong background in AWS (EC2, ECS/EKS, RDS, Lambda, S3, IAM, VPC).

· Proficiency with Infrastructure-as-Code and automation (Terraform, Ansible, CloudFormation).

· Experience with observability tools (Prometheus, Grafana, CloudWatch, ELK, or Datadog).

· Scripting and automation skills (Python, Bash, Go, or PowerShell).

· Solid understanding of networking, DNS, and load balancing.

· Strong troubleshooting, incident management, and root cause analysis skills.

· Excellent communication and collaboration abilities in a cross-functional, distributed environment.

Nice to Have:

• AWS Solutions Architect Professional certification preferred

Why Join Amtech

At Amtech, you will drive meaningful financial impact in a growing enterprise software organization while benefiting from Vista’s world-class ecosystem. You’ll collaborate with talented peers, leverage cross-portfolio learning programs, and help shape the future of Amtech’s financial operations and systems. Build your career with Amtech — backed by the