Solution Specialist

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

We’re looking for a commercially driven Solutions Specialist with strong B2B/SaaS sales experience to support our account management teams and drive revenue across our existing customer base. This role is ideal for someone who thrives at the intersection of sales strategy and technical enablement, spending the majority of their time closing deals while leveraging technical knowledge to support consultative conversations.

This is a 70% sales-focused role with a 30% technical component, supporting solution positioning, demos, and customer engagement across a broad portfolio of IT solutions.

The Role

As a Solutions Specialist, you’ll partner closely with Account Managers to identify opportunities, influence deal strategy, and close both transactional and high-value sales. You’ll act as a trusted advisor to customers, translating technical concepts into clear business outcomes and value-driven solutions.

Key Responsibilities

• Drive new revenue through upsell and cross-sell opportunities within existing accounts

• Partner with Account Managers to develop account strategies and close deals

• Own and manage opportunities across the full sales cycle, from qualification to close

• Deliver solution overviews, presentations, and demonstrations to customers and internal stakeholders

• Apply a consultative sales approach to understand customer business and technical needs

• Articulate the value and commercial impact of solutions rather than just features

• Maintain an accurate and active sales pipeline across multiple accounts

• Provide regular forecasting and pipeline updates to management

• Coordinate internal technical and sales resources to support deal execution

• Share customer insights and competitive intelligence to support continuous improvement

• Consistently meet and exceed monthly and quarterly sales targets

About You

• 3–5 years of successful experience in B2B or SaaS inside sales

• Strong sales acumen with a proven track record of closing deals

• Technical understanding of IT solutions, infrastructure, or software platforms

• Comfortable discussing topics such as applications, operating systems, and virtualised environments

• Confident communicator with strong phone and stakeholder engagement skills

• Able to build relationships across technical and non-technical audiences

• Highly organised with experience managing multiple opportunities simultaneously

• Experience selling into MSPs or mid-sized IT organisations is advantageous

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.