Software Engineering LMTS- ML Engineer

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Do you want to be at the forefront of a team at Salesforce that is making history? Do you want to build technology and new science that millions of people will use? Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI.

The Salesforce Agentforce Platform team  is looking for a Machine Learning Engineer to build next-generation agentic AI platforms. You will work with Data Scientists, Software Engineers, product managers and other stakeholders closely to design, implement and iterate agentic AI systems with customers. 
With your strong technical competence, strategic thinking and customer engagement, you will innovate at the frontier of the field, having the opportunity to create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond.If you are interested in being part of a state-of-the-art agentic platform team  that has high visibility and customer impact, then reach out to join our team!

Required Skills:
8+ years of experience in Machine Learning, building AI systems and/or services
Bachelors/Masters  in CS, Machine Learning, Statistics, or a relevant field
Strong experience building and applying machine learning models for business applications
Mastery of Python programming, including proficiency in leading ML frameworks (TensorFlow, PyTorch) and adherence to software engineering best practice
Strong experience in building ML pipelines
Expertise with applying LLMs, prompt design, and fine-tuning methods
Proven ability to implement, operate, and deliver results via innovation at large scale
Proven ability to independently drive complex projects from ideation to prototyping to production.
Excellent written and spoken communication skills

Preferred Skills:
Experienced in conversational AI
Familiarity with vector databases and embeddings
Top-tier papers published in related areas.
Fantastic problem solver; ability to solve problems that the world has not solved before
Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.