Software Engineering LMTS - Cloud Platform

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Title: Lead Member of Technical Staff (LMTS) - Cloud Platform

Location: New York, NY; San Francisco, CA

About the Team

The Cloud Platform Engineering team builds and operates the highly available, active-active mission-critical infrastructure that powers Salesforce at scale. We treat the internal cloud as a product designed to maximize developer velocity through automation-first thinking and a strict "No Ticket-Ops" philosophy. We are defining the next generation of platform engineering by running a LEAN, innovative team that leverages AI as much as humanly possible. By integrating AI agents directly into our GitOps workflows and our enterprise WorkOS (Slack), we aim to build a smart, secure platform that our internal developers love.

The Shared Team DNA

While every member of our team has a distinct focus area, we are all "T-shaped" engineers who learn from one another. Regardless of your title, you must share our collective passion for:

• Customer Focus: Treating internal developers as our primary customers and prioritizing their velocity and user experience.

• Automation: Eradicating manual toil and "ticket-ops" via GitOps and AI-augmented workflows.

• Security: Believing that security should be "shifted left" and built into the code, not bolted on as an afterthought.

• SRE Mindset: Engineering for failure, prioritizing self-healing systems, and maintaining a 99.999% availability standard.

• Observability: Relying on telemetry, centralized logging, and ChatOps to proactively identify and resolve issues.

About the Role

As the Lead Member of Technical Staff, you are the technical visionary for our next-generation internal cloud platform. While the Manager determines what we build, you determine how it gets built. You are responsible for designing the foundational blueprints, network topologies, and security standards that the rest of the engineering team will implement. Additionally, you will serve as the primary technical advisor to our internal customers (application development teams), guiding them on how to securely and efficiently deploy their mission-critical workloads onto our platform.

Your Impact - Responsibilities

• Strategic Architecture & Design: Architect the enterprise multi-account cloud landing zone, designing highly available, active-active multi-region architectures capable of automated, deterministic failover.

• Zero-Trust Networking: Architect global transit networks that enforce strict "Private-by-Default" segmentation and centralized egress inspection.

• Standards & Technical Governance: Establish the technical standards and security baselines (translating NIST 800-53 R5) that will be codified into reusable "Golden Modules" by the SRE team.

• Customer Advisory: Act as the principal consultant for internal application teams, advising them on cloud-native application design, state replication, and platform onboarding.

Minimum Qualifications

• 8+ years of cloud infrastructure experience, with at least 3 years operating as a Lead Architect for enterprise-scale environments.

• Expert-level knowledge of enterprise cloud architecture, including massive-scale multi-account strategies and centralized network transit.

• Deep expertise in designing highly resilient, active-active distributed systems and stateless microservices architectures.

• Strong programming/scripting skills and a deep appreciation for modern Infrastructure-as-Code (IaC) paradigms.

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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.