Software Engineer SMTS - Cloud Success Internal Experience

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note : By applying to the Software Development posting, recruiters and hiring managers across the organization hiring Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. In this role, you will be part of a team with hybrid engineers focused on ensuring every line of code we push to production is of the highest quality. You will need hands-on programming experience and the ability to produce comprehensive test plans and specifications. You'll help the organization develop customer-centric quality applications by proposing and developing tools and testing framework requirements to improve engineer productivity in environment setup and testing automation. You will build, enhance, monitor, and maintain necessary test automation infrastructure to support this effort. Responsibilities Independently deliver high-quality features by being a high-performing hybrid Engineer Drive your own designs and take on features with greater complexity Solve implementation problems and make design decisions Deliver work as a developer, reviewer, and tester of features of medium complexity, from design to execution Aid in the fulfillment of at least one measure on your Manager's V2MOM Consider and apply information on system health, customer usage, scalability, and alarm thresholds to day-to-day work Help manage the complexities of delivering features—slicing stories and epics, defining tasks, and exposing dependencies and risks Serve as a key SME and partner for the Product Manager, Lead Engineers, and Scrum Master, ensuring the team's forecasts are informed and realistic Support other team members working in your area, in addition to doing your own tasks during a sprint Contribute to internal retrospectives for your service Work closely with cross-functional teams across geographies and support Scrum teams Design and develop test and delivery frameworks and harnesses Monitor product and feature-level quality health metrics (testability, test health, test coverage, etc.) Be responsive to bugs and prioritized customer investigations Required Qualifications Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Ability to learn quickly and work in a fast-paced team-driven environment Strong communication and collaboration skills with cross-functional teams Hands-on skills with force.com, Apex, LWC, Agentforce, CI/CD and test automation tools JavaScript development experience (proficient with ES6+), Web Components, Node.js, Jest, Webpack, TypeScript Strong experience with using and building web applications using API first model Experience with UI development (modern HTML/CSS) and Responsive Design Experience developing in an enterprise environment such as command line, continuous deployment, release management Experience working with Agile/Scrum methodology Preferred Qualifications Salesforce Certified Platform Developer I & II Knowledge of Agentforce and hands-on experience creating agents Hands-on experience with Slack development Experience owning multiple features in a product area, including complex or highly ambiguous features Demonstrated understanding of platform and applications with in-depth knowledge of specific product areas Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.