Software Engineer III | Performance & Sustaining

ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control.

Today’s attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.

Position Summary

We are looking for a talented performance engineer who is enthusiastic and motivated to drive ExtraHop’s product to handle extreme and variable traffic feeds while maintaining a fast dynamic user experience. As a Software Engineer III in Performance and Tools at ExtraHop, you believe automation and rigorous testing maintain high code quality and customer satisfaction, you know how to engineer solutions that balance robustness, scalability and performance, and you own performance from the user interface down to the CPU thread. We are looking for people who have a passion for building secure and scalable systems that can operate in some of the largest and most demanding environments.

Key Responsibilities

• Support product performance and scalability by utilizing existing tools and managing network infrastructure to determine and push the limits.

• Participate in testing scenarios that reflect real-world customer environments.

• Monitor usage parameters using production telemetry.

• Assist in identifying performance bottlenecks and contribute to improvements in efficiency and scalability.

• Support the automation of routine performance tests to quickly identify regressions.

• Collaborate with development teams to set up testing environments for new features and customer issue replication.

• Continuously develop technical knowledge and learn from senior engineers.

• Technical Curiosity - actively works with senior and principal engineers to continuously learn new skills and technologies.

• Assist in creating new packet captures to drive performance testing with different protocols and threat profiles.

Required Qualifications

• Minimum of 5 years of relevant experience that includes 2 years of Linux system engineering with substantial expertise in networking and databases, and at least 3 years in Linux scripting/programming (Python preferred).

• Effective written and verbal communication skills.

• Ability to work collaboratively within the team and across functional areas.

• Work well under pressure - Work well in fast-paced, high-stress environments.

• Demonstrated reliability, consistent engagement and attendance.

Preferred Qualifications

• Technology Experience:

• TCP/IP networking and performance tuning

• Linux OS systems management and performance tuning

• Postgres database management and performance tuning

• Programmatic REST API testing

• Cloud/SaaS Experience (AWS/GCP/Azure) (preferably Terraform)

• Virtualization platforms or containers (Docker, K8s)

• Familiarity with test methodologies

• Experience with Grafana/Prometheus a plus

• Ability to learn from customer issues and proactively develop testing tools to prevent recurrence

• Experience with learning from customer issues to develop new testing tools that prevent those issues from recurring

The salary range for this role is $120,000 - $145,000 + bonus + benefits

ABOUT EXTRAHOP:

ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.

ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner® Magic Quadrant for Network Detection and Response™, the 2023 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2024 Gigamon® Radar Report for Network Detection and Response.

OTHER BENEFITS:

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits

• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time

• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan

• FSA and Dependent Care Accounts + EAP, where applicable

• Educational Reimbursement

• 401k with Employer Match or Pension where applicable

• Pet Insurance (US Only)

• Parental Leave (US Only)

• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit www.extrahop.com or follow us on LinkedIn.

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