Software Development Engineer in Test III - Marketplace

About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role:
We are looking for a highly skilled SDET 3 to join our Marketplace Team. The ideal candidate will have strong expertise in API testing and automation, excellent coding skills, and hands-on experience with Playwright and TypeScript. You will work closely with engineering and product teams to ensure high-quality, scalable, and reliable marketplace solutions.

Responsibilities::
• Design, develop, and maintain automated test frameworks for APIs and web applications
• Lead API testing efforts, including functional, integration, regression, and contract testing
• Build and enhance API automation suites with robust validation and reporting
• Develop end-to-end automation using Playwright with TypeScript
• Write clean, maintainable, and scalable test automation code following best practices
• Collaborate closely with backend, frontend, and product teams to understand requirements and identify test scenarios
• Drive shift-left testing practices and ensure test coverage early in the development lifecycle
• Review test cases, automation code, and provide mentorship to junior SDETs
• Participate in CI/CD pipeline integration and ensure automation runs as part of release pipelines
• Proactively identify quality risks and drive improvements in testing strategies and processes

Requirements::
• 4+ years of experience in Software Testing/SDET roles
• Strong expertise in API testing (REST, JSON, HTTP, authentication mechanisms)
• Proven experience in API automation frameworks
• Excellent coding skills with TypeScript / JavaScript
• Hands-on experience with Playwright for UI automation
• Strong understanding of test design patterns, automation best practices, and SDET principles
• Experience with tools such as Postman, Swagger, REST clients, or similar
• Familiarity with CI/CD tools (GitHub Actions, Jenkins, GitLab CI, etc.)
• Solid understanding of Agile / Scrum methodologies

Nice to Have::
• Experience testing marketplace platforms, integrations, or third-party APIs
• Knowledge of contract testing (Pact or similar)
• Experience with performance testing of APIs
• Exposure to cloud environments (AWS/GCP/Azure)
• Experience mentoring or leading QA initiatives

EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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