Software Developer, Customer Relationship Management

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

As a Software Developer, you will be passionate about joining our dedicated Customer Relationship Management (CRM) team as we expand our engagement platform.

Within the CRM team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels.

CRM operates as a backend team who are in the process of expanding the product offering to the Business whilst maintaining and supporting software that drives commercial and compliant business solutions.

You will play a vital role in supporting the platform and its users, performing root cause analysis, troubleshooting and monitoring the engineering teams’ array of infrastructure.

You will have a strong foundation in software delivery and keen technical acumen, along with a genuine passion for software development. You will be an essential part of our team’s success. Your eagerness to learn and explore new skills will enhance your capabilities and contribute to the team's growth.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

• Commercial experience within Cloud based development.
• Experience in SQL, .Net or Golang, or alternative technologies.
• Ability to clearly communicate technical matters to stakeholders across different areas of the Business.
• Experience with software development methodologies and best practices.
• Understanding of the development of automation and developer tooling such as Continuous Build and CI systems.
• Bachelor’s degree in Computer Science or a relevant discipline, or relevant professional experience.

• Supporting the testing team during testing phases of projects.
• Developing highly efficient, robust and quality code for scalable enterprise level solutions.
• Maintaining clean coding practices.
• Identifying technical areas of improvement.
• Supporting Software Product Owners.
• Contributing to solution proposals.
• Creating work effort estimates as required.
• Maintaining and enhancing the existing code base.

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At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.