Settlements Payments Manager

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

Lead the payments function, ensuring accurate and timely processing of client deposits and withdrawals, maintaining PSP and banking relationships, enforcing compliance controls, and driving operational efficiency.

Your EDGE Assignment/You Will

• Enforce internal controls, AML checks, and compliance procedures to mitigate operational and regulatory risks.
• Manage escalation of failed, delayed, or high-value transactions and resolve complex payment issues.
• Drive process improvements, including automation of manual payment flows, exception handling, and reporting.
• Identify automation opportunities in payment flows, exception handling, reconciliations, and reporting to improve speed, accuracy, and scalability.
• Lead initiatives to implement robotic process automation (RPA), system integrations, and workflow optimization projects.
• Lead a team of Senior Analysts and Team Leads, managing workloads, shifts, and performance metrics.
• Collaborate with Finance, Risk, Compliance, Product, and IT teams to implement system upgrades, PSP integrations, and new payment methods.
• Report key operational KPIs, incidents and performance to Senior Leadership; recommend process or policy changes.

Are you the one?

• 5-8 years of proven experience leading end-to-end payments operations, including deposits, withdrawals, settlements, and reconciliations.

• Strong knowledge of AML, KYC, regulatory compliance requirements, and internal control frameworks.

• Demonstrated ability to manage PSP and banking relationships, including integrations and performance monitoring.

• Experience handling escalations, high-value transactions, and complex payment investigations.

• Track record of driving process improvements and implementing automation initiatives (e.g., RPA, workflow optimization, system integrations).

• Strong analytical capability with experience in reporting, KPI development, and operational performance management.

• Ability to identify and mitigate operational, financial, and regulatory risks within payment environments.

• Proven leadership experience managing senior analysts and team leads, including workload planning and performance management.

• Experience collaborating cross-functionally with Finance, Risk, Compliance, Product, and IT teams on system upgrades and new payment methods.

• Strong problem-solving, stakeholder management, and decision-making skills in high-volume, time-sensitive environments.

Axi's bag of delights

• Competitive and attractive compensation package.

• Extensive learning and development opportunities, including professional training, certifications, and soft skills development.

• 21 annual leave days, 5 paid study leave days, and 1 paid volunteer day per year.

• Comprehensive health insurance.

Axi's interview journey

• Stage 1: Talent Acquisition Interview (45 minutes)

• Stage 2: Hiring Manager Interview (1 hour)

• Stage 3: Final Interview (1 hour)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.