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ServiceNow Account Executive - (Boston, MA)

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Boston, MA (1CAUS) permanent

Posted: April 21, 2026

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Quick Summary

ServiceNow Account Executive with 20 years of experience in advising and supporting clients to improve employee and customer experiences. Requires expertise in designing, implementing, and managing AI-enabled digital workflows to drive business success. Proven track record of success in working with large enterprise clients.

Job Description

Why Us

NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 4,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.

We #GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

As an Account Executive at NewRocket, you will drive new business sales revenue in a fast-growing environment across all industries. Your focus will be on helping mid-market organizations accelerate their digital transformation journey by leveraging the power of ServiceNow solutions. You will accomplish this through strategic account planning, territory management, and executing field-based sales activities within a defined set of prospects.

What you’ll get to do in this role:

• Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of industries and product lines.

• Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing).

• Act as a trusted advisor by understanding your customers’ unique business challenges and advising on how ServiceNow solutions can enhance their IT and business roadmaps.

• Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively.

• Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory.

Qualifications:

To be successful in this role, you should have:

• 5+ years of sales experience in software or solutions, with a strong track record in mid-market or enterprise environments.

• Proven ability to establish trusted relationships with both current and prospective clients, as well as collaborate with internal teams.

• Demonstrated success in producing new business, negotiating deals, and maintaining long-term relationships with C-level executives.

• Consistent track record of achieving or exceeding sales targets.

• A strategic mindset with the ability to understand the “big picture” and align sales strategies with broader IT and business objectives.

• A team-oriented approach, promoting a “win as a team” culture that prioritizes customer success.

• Willingness to travel as needed.

At NewRocket, we are committed to helping our clients transform their businesses through innovative ServiceNow solutions. If you are passionate about digital transformation and looking to make an impact, we encourage you to apply!

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected] https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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