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Service Management Process Manager (SD WAN & ITIL) - Luxembourg OR Brussels - French Speakers Only

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Luxembourg, Luxembourg Freelance

Posted: April 7, 2026

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Quick Summary

As a Service Management Process Manager (SD WAN & ITIL) in Luxembourg, you will be responsible for managing the service management process for the clients' network managed services under the framework, working with a team of 60 people, mostly located in Luxembourg and Brussel. The role is part of a team that operates the clients' network managed services, which require a strong understanding of ITIL and service management principles, as well as excellent communication and project management skills. The team works 100% onsite, with the possibility to work in the other site about 1x day per month.

Required Skills

Service Management ITIL Process Management DevOps Quality Assurance Process Audits Process Improvement Metrics KPIs Automation

Job Description

As a Service Management Process Manager (SD WAN & ITIL) in Luxembourg, you will be responsible for managing the service management process for the clients' network managed services under the framework, working with a team of 60 people, mostly located in Luxembourg and Brussel. The role is part of a team that operates the clients' network managed services, which require a strong understanding of ITIL and service management principles, as well as excellent communication and project management skills. The team works 100% onsite, with the possibility to work in the other site about 1x day per month.

Source: freelancermap — View full description on freelancermap →

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