Senior Systems Administrator - WFH #34923

Manila Recruitment

Metro Manila, Philippines Remote permanent

Posted: March 6, 2026

Quick Summary

To manage and maintain the IT service management (ITSM) systems, including Office 365, OneLogin, Monday.com, and Atera, ensuring high-quality operations and customer satisfaction. The ideal candidate should have strong technical skills and experience in IT administration, with a proven track record of delivering high-quality solutions. Experience with cloud-based IT service management and business platforms is a plus.

Required Skills

Job Description

Company Profile:

Our client is a US based company and a leading provider of evidence-based sales training, marketing messaging, and customer conversation consulting, helping companies improve win rates using science-backed methodologies.

As they continue to grow, they are expanding their Philippines team and are seeking highly driven and results-oriented Senior Systems Administrator to join their team.

Duties & Responsibilities:

• Administer and own core business platforms, including Office 365, OneLogin, Monday.com, and Atera.

• Design, implement, and own the IT Service Management (ITSM) processes, including the automation of employee onboarding and offboarding workflows.

• Lead infrastructure projects, such as SaaS implementations and platform migrations.

• Implement and manage AIOps (AI for IT Operations) tools for predictive monitoring, intelligent alerting, and root cause analysis to proactively address system issues.

• Provide Tier-3 technical support and act as a mentor and escalation point for other administrators, including backfill support for Tier-1 as needed.

• Develop and maintain infrastructure documentation and disaster recovery plans.

Requirements:
• 3+ years of experience in Systems Administration

• Expert-level knowledge of both Windows and macOS in an enterprise environment

• Expert-level knowledge of Microsoft 365 and Identity Provider (IdP) platforms like OneLogin or Okta

• Strong experience with MDMs such as Jamf and Intune (or any) solid understanding of core internet and web technologies (DNS, HTTP/S, SSL, CDNs).

Advantageous Experience/Skills:

• Experience with AIOps platforms and leveraging AI for IT process automation relevant certifications (e.g., AWS Certified SysOps Administrator, Microsoft 365 Certified: Administrator Expert)

• General understanding of DevOps principles and experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation

• Experience with automation solutions (e.g., Workato, tray.io, n8n).

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