Senior/Staff Platform Engineer

Today, we live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, and get an answer to your question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation.

So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more.

That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers.

We’re passionate about turning friction into triple win experiences for residents, investors, and managers. That way renting can be easy and rewarding for everyone.

And now you can join us. Apply today to join 200+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win.

About the Role

We’re looking for a Senior or Staff-level Platform Engineer to serve as a senior technical leader within our Platform Engineering team. This role is ideal for an experienced software engineer who thrives at the intersection of application development, infrastructure and automation. You’ll architect and build the systems and tools that empower developers to deliver high-quality, scalable software with confidence and speed. You’ll lead through technical expertise, cross-functional collaboration, and hands-on engineering across our testing platforms and CI/CD pipelines.

What You’ll Do

• Design and build core platform capabilities that improve developer experience, testing reliability, and deployment scalability.

• Lead large-scale architectural initiatives to evolve our test infrastructure and increase automation across teams.

• Develop high-quality, production-grade software — primarily in TypeScript, with additional work in Python or Go as needed.

• Build and maintain integrated testing systems (integration, journey, load, and performance testing) that ensure our products scale and perform under pressure.

• Own and improve our CI/CD pipelines, enhancing their extensibility, observability, and success rates through code-driven solutions.

• Collaborate with engineering teams to identify bottlenecks, unify patterns, and develop reusable tooling that accelerates delivery.

• Champion best practices for automation, reliability, and developer enablement — combining coding proficiency with modern cloud operations.

• Mentor engineers through code reviews, architectural discussions, and proactive knowledge-sharing.

What We’re Looking For

Required:

• 6+ years of software engineering experience with strong backend fundamentals and comfort working across infrastructure layers.

• Deep proficiency in at least one programming language (TypeScript, Python, Go, etc.) and familiarity with modern toolchains.

• Hands-on experience with CI/CD, containerization (Docker, Kubernetes), and cloud-native systems (AWS or equivalent).

• Ability to design, build, and optimize systems for testing, observability, and performance.

• Proven ability to drive technical direction and cross-team alignment at a staff or principal level.

• Strong collaboration and communication skills with an emphasis on technical credibility and ownership.

• Interest in leveraging AI-assisted development to increase impact and velocity.

Nice to Have:

• Experience building internal developer platforms or self-service infrastructure.

• Background in infrastructure as code or cloud provisioning (Terraform, CloudFormation) where needed, with a focus on future-ready approaches.

• Experience developing and maintaining automated test frameworks or distributed testing environments.

• Familiarity with observability tools like Datadog, Grafana, or OpenTelemetry.

• Experience bridging software and DevOps disciplines — comfortable modifying application code and deployment pipelines alike.

• AWS certifications or equivalent real-world expertise in scalable architecture or platform systems.

We get it. Requirements can sometimes hold people back from applying to a job, but don't let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

AI Innovation

We're thrilled about the transformative potential of AI innovation and its ability to drive progress at Second Nature. As we continue to explore and integrate AI into our workflows, we're eager to learn how you've embraced and implemented AI in your professional journey. In the interview process, we look forward to hearing about your experiences and exploring how we can collectively leverage AI technology to accelerate our growth.

Our Core Values

• Pirate Ship; not a cruise ship. Bias towards action.

• Massive Growth takes massive growth. We embrace challenges to increase our impact.

• Grow the Pie. We focus on results so our customers & their customers win. Triple Win!

• Purple Heart. We put the team before ourselves.

• Extreme Ownership. See something? Say something; right the ship to get us back on course.

• Be a moment maker. We aim to shatter the status quo.

Remote Work Statement

This position is a remote-first, work from home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a key part of our company story and success. To be successful in a remote work role at Second Nature you must:

• Be available during your set working hours and able to give your full attention to the completion of your Second Nature job duties

• Have a quiet, professional, distraction-free environment in which to complete your work

• Have access to your own reliable high-speed internet connection

• Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines)

Why Second Nature

• Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan

• Location: Work Remotely from anywhere in the US

• Flexibility: Open PTO and sick days

• The Product: Beyond the awards and 5-star reviews... our clients and customers love what they can do with a fully managed RBP

• Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect

• Training: A supportive team to help you grow your career and unlock your full potential

• Growth: The opportunity to shape the future of our Platform Enablement organization as we scale from hundred to thousands of employees

Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.