Senior Specialist - Revenue Assurance

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist - Revenue Assurance

Overview

Mastercard’s Services business delivers value beyond payment transactions by combining deep payments expertise, proprietary data assets, and a global partner network. Services supports customers through analytics, consulting, cybersecurity, loyalty, and marketing solutions.

The Revenue Assurance function plays a critical role in protecting revenue integrity, improving billing accuracy, and strengthening customer trust. It does so by identifying, preventing, and mitigating billing leakage across Services products and geographies.

About the Role

As a Revenue Assurance professional, you will work at the intersection of data, billing systems, and process excellence, partnering closely with Services business teams. You will help design and scale proactive revenue assurance capabilities, using analytics, automation, and structured process improvements to ensure accurate billing and early risk identification.

In this role, you will:
• Develop a strong understanding of Services products, pricing structures, billing models, and end to end revenue flows.
• Engage with Product, Billing Operations, Finance, Technology, and regional teams to understand billing pain points, control gaps, and sources of revenue leakage.
• Apply structured problem solving and data driven analysis to design solutions that prevent missed billing or waivers.
• Support the development of scalable revenue assurance frameworks, including automated checks, validation logic, and monitoring mechanisms.
• Use a process oriented mindset to identify opportunities to standardize, centralize, or strengthen billing and onboarding workflows.
• Create design artifacts such as process flows, control frameworks, requirements documents, and operating model definitions.
• Drive effective execution of initiatives through disciplined project management and cross functional collaboration.
• Monitor key assurance indicators and support continuous improvement through system changes, process enhancements, and targeted automation.

All About You

• 4–7 years of experience in analytics, finance, operations, revenue assurance, or business transformation, preferably in B2B or services led organizations.
• Experience working in ambiguous, unstructured problem spaces using first principles thinking.
• Strong process and control orientation with the ability to think end to end across systems, data, and business workflows.
• Demonstrated ability to influence and collaborate with stakeholders across functions and geographies.
• Strong analytical skills with hands on experience in: ETL and data transformation, data modeling, SQL, Power BI (data models, measures, dashboards), and Python and/or Alteryx.
• Excellent communication skills with the ability to translate complex analyses into clear insights for senior stakeholders.
• Undergraduate or master’s degree in engineering, analytics, finance, economics, or a related field.

Nice to Have

• Exposure to billing systems, revenue assurance, or financial controls.
• Familiarity with Salesforce or enterprise onboarding workflows.
• Experience in payments, fintech, or enterprise services environments.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.