Senior Software Engineer, Experience Platform Team

About Pinecone

Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.

About the Team and Role:

The Experience Platform team is looking for a full-stack/backend software engineer who’s excited to build foundational product systems that will scale with Pinecone’s rapid growth. You will have a wide scope of responsibility and ownership over delivering an exceptional user experience, from data and server architecture to API design and UI development. For this role, we’re looking for someone who can dive into our metering and data pipelines to increase scalability, reliability, and performance.

As a new team at Pinecone, we have a strong mandate to deliver a world-class product experience for our users across a wide range of domains, including authentication, observability, usage metering, and growth initiatives. Our mission is to accelerate product development and user acquisition through high-leverage platform capabilities. The team is small and authors primarily in Typescript and Rust. We work very closely with product, design, and other engineering teams to identify user needs and build the right thing, at the right abstraction level, at the right time. We need someone who isn’t satisfied until their work has had a measurable impact on our users and who’s willing to reach across the stack to find opportunities for innovation.

Responsibilities:

- Design event-driven architectures and distributed systems for reliable real-time and batch event processing.

- Develop queueing and streaming systems (e.g., Kafka, Kinesis) with robust event handling mechanisms.

- Build pipelines for ingesting, transforming, and aggregating usage data, ensuring accuracy and reliability.

- Integrate with external APIs and vendor systems, designing for resiliency against outages or inconsistent data.

- Create auditable and observable systems with monitoring, alerting, and verification mechanisms.

- Implement end-to-end user experiences across multiple services and web applications

Requirements:

- At least 5 years of experience in full-stack or backend development (NodeJS, Rust, Python, or Go).

- Experience with queueing and streaming technologies like Kafka, Kinesis, or Pub/Sub.

- Familiarity with creating web interfaces with React or other frontend frameworks.

- Expertise in event-driven system design and distributed systems principles.

- Proficiency in building reliable data processing pipelines for usage tracking and reconciliation.

- Familiarity with integrating third-party APIs and handling inconsistent data.

- Hands-on experience with one or more major cloud providers (AWS, GCP, Azure), especially services related to data streaming, serverless compute, and data storage.

- Strong understanding of RESTful API design.

Perks & Benefits:

- Comprehensive health coverage including medical, dental, vision, and mental health resources

- 401(k) Plan

- Equity award

- Flexible time off

- Paid parental leave

- Annual Company Retreat

- WFH Equipment Stipend

Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.