Senior QA Automation Engineer - IC5

This is as on site role and open to candidates based in Sofia or Norwich UK.

🌍 About Us

Epos Now is a global POS and fintech platform powering thousands of businesses worldwide. From payments and retail operations to AI-driven insights, we build scalable technology that enables businesses to trade smarter and grow faster.

Our engineering teams operate in domain tribes with a strong product mindset and quality is built in, not bolted on.

🎯 Role Purpose

As a Senior QA Automation Engineer, you will define and drive the long-term automation and quality engineering strategy across our platform.

This is a high-impact technical leadership role focused on building scalable, resilient, and observable automation ecosystems that enable fast, confident releases.

You will operate at a platform level, not just within individual tribes,ensuring that automation frameworks, CI/CD pipelines, and quality gates are designed for sustainability, reliability, and growth.

Your mandate is to:

Reduce systemic risk

Eliminate flakiness

Shorten feedback loops

Embed measurable quality signals into the software delivery lifecycle

This role requires both architectural thinking and hands-on execution. You will design and evolve automation frameworks across UI, API, integration, and non-functional domains, aligning testing strategy with distributed system design, cloud infrastructure, and release engineering practices.

You will act as the technical authority for automation standards, guiding engineers and QAs toward a shift-left, quality-first culture.

🛠️ What You’ll Be Responsible For

🏗 Platform Automation Architecture

Design, build, and evolve scalable automation frameworks across:

UI (Playwright / Selenium)

API (Postman / REST-based tooling)

Mobile (Appium)

Integration and non-functional testing

Ensure frameworks are resilient, observable, and maintainable

Drive test reliability and near-zero flakiness

🔁 CI/CD & Release Engineering

Integrate automation into CI/CD pipelines (e.g. Jenkins, GitLab CI)

Optimise pipeline determinism and execution efficiency

Embed quality gates and measurable quality signals

Reduce release risk through automation-first strategies

📊 Quality Governance & Standards

Define and maintain QA standards across domain tribes

Own regression governance and overall test health

Standardise automation practices across teams

Improve visibility of quality metrics and risk indicators

Reduce single points of failure through documentation and knowledge formalisation

🧠 Technical Leadership & Influence

Lead medium-to-large QA initiatives

Contribute to architectural design discussions and engineering forums

Shape Definition of Done and influence sprint planning and release decisions

Challenge delivery risk proactively

Conduct technical reviews to ensure performance, security, and reliability

👥 Coaching & Capability Building

Mentor and support mid-level and junior QA engineers

Guide teams toward shift-left and automation-first thinking

Drive adoption of modern testing tools and practices

Enable squads to move faster without compromising reliability

🔍 Problem Solving & Continuous Improvement

Analyse recurring defects and systemic weaknesses

Propose corrective action at engineering and architectural levels

Improve automation stability, speed, and trustworthiness

Shift QA from reactive testing to proactive quality engineering

🎓 Experience & Qualifications

Significant experience in QA automation within complex, distributed systems

Proven experience designing automation frameworks from the ground up

Deep understanding of CI/CD pipeline integration

Experience contributing to architectural and engineering governance discussions

Experience influencing cross-functional engineering teams

Technical certifications are advantageous but not essential

✅ Essential Skills

Advanced proficiency with automation frameworks (Playwright, Selenium, Appium or similar)

Strong programming capability (Java, JavaScript or similar)

Deep understanding of testing methodologies (manual, automated, regression, performance, security)

Strong API testing expertise (REST, JSON/XML)

CI/CD pipeline integration experience (e.g. Jenkins, GitLab CI)

Strong Git/version control knowledge

Architectural and systems thinking mindset

Strong analytical and risk-based testing approach

Excellent stakeholder communication skills

🌱 Desired Skills

Experience working in fintech, payments, or POS platforms

Experience embedding observability into automation frameworks

Experience influencing engineering-wide standards

Experience improving release governance and test health dashboards

Familiarity with cloud-native infrastructure environments

🏆 What Success Looks Like

Automation is stable, fast, and trusted

CI/CD pipelines are deterministic and efficient

Flakiness is proactively managed and near-zero

Quality metrics are visible and actionable

Releases are predictable, safe, and data-driven

Automation standards are consistently adopted across teams

🧭 Our Interview Process

If your CV aligns with the role requirements, you’ll be invited to an informal phone conversation with our Recruitment Team. This is an opportunity to discuss your background, motivations, and expectations, and to learn more about the role and our engineering environment.

You’ll then meet with our Hiring Leads across two interview stages.