Senior Platform Automation Engineer

Sutherland

Sofia, //SOFIA CITY PROVINCE, Bulgaria Remote permanent

Posted: March 13, 2026

Job Description

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking for an Infrastructure Automation specialist who will lead, develop and streamline our automation proctices. If you believe you have what it takes and you are ready to take the next step in your career, come work with us! 

The primary purpose of this position is to design, implement and support automation routines used to manage the Sutherland Connect platform and its supporting network.   Sutherland Connect is a collection applications and microservices providing real-time omnichannel communication, recording, CRM, secure payment and other services for contact center clients.  Candidate will be required to be “on call” after hours to support the operations team in the event of platform outages.  

Responsibilities:

• Design, develop, test and document secure automation scripts for the purpose of managing various software applications in the Sutherland Network.
• Partner with application developers to optimize deployment strategies and systems design based on CI/CD standards
• Research new technology and ensure Sutherland remains current with best practices and security guidelines
• Mentor and train team members on the adoption of automation as a standard delivery method.   Help develop skillsets across other SMEs to broaden team capabilities and ensure we achieve the goal of full automation.
• Develop a working knowledge of Sutherland applications to assist with troubleshooting and systems optimization, with feedback loops to other developers. 

• BS in Computer Science, Engineering or related field or 4 - 6 years progressive relevant experience required.
• Demonstrated experience with automation scripting and design
• Demonstrated Proficiency with Genesys Engage or Cisco UCCE platform architecture and Application coding.
• Foundational understanding of end-to-end architectures with modern micro-service based architectures.
• Experience with the design, build, and instrumentation of highly-scalable and resilient Linux/Windows based applications.
• Experience designing, implementing and managing complex GCP or Azure solutions.
• Experience with Infrastructure as code concepts and tooling including Terraform or Cloudformation
• Knowledgeable about secure architecture, engineering and design principles
• Desire to be hands-on with scripting languages such as Python, shell, Powershell, and Bash. As well as configuration management tools like Salt, Ansible or Chef.
• Experience with Design, deployment and monitoring of containerization technologies like Docker and container orchestration tools such as Kubernetes.
• Expertise with CI/CD pipelines like Azure DevOps and Jenkins

• Long-term job security with a permanent contract
• Additional health and life insurance coverage
• Generous annual leave
• Food vouchers and paid breaks
• Competitive salary and clear career progression
• World-class on-the-job training
• Work from Home, but you have to be located in Bulgaria

All your information will be kept confidential according to EEO guidelines.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.