Senior Manager, Strategic Planning & Process Design

True Classic is hiring an Senior Manager of Strategic Planning & Process Design — a systems-first, hands-on leader who will design and implement the tools, processes, and analytics that turn business goals into fast, repeatable forecasting, replenishment, and inventory decisions across categories, channels and markets.

You’ll be responsible for building and optimizing the core processes, systems and frameworks that drive end-to-end demand planning, inventory management, and forecasting within the Planning function. Your work will ensure that the team operates with clarity, accuracy, and speed — enabling True Classic to deliver the right product, in the right place, at the right time.

This is a highly collaborative role that partners closely with Merchandising, Operations, Finance, and Tech, ensuring planning decisions are aligned with business objectives and financial targets. You’ll lead the development of scalable systems and reporting that empower data-driven decisions and enhance visibility across the business. As a senior leader on the Planning team, you’ll also play a key role in shaping and managing the team and driving continuous improvement in our planning processes as we expand globally.

This is a true builder role with direct exposure to company senior leadership and a unique operator opportunity for someone already working in Planning or looking to move from consulting or analytics into a product/operational leadership position.

Note: This is a full-time, onsite role requiring in-office presence at our Calabasas office.

Areas of Accountability

Strategic Planning & Process Development

• Build, refine, and scale demand planning and inventory management processes that drive clarity and consistency across teams.

• Create tools, templates, and reporting structures that enhance visibility and enable faster, data-driven decision-making.

• Partner cross-functionally with Merchandising, Finance, Operations, and Tech to align business goals with planning frameworks.

• Drive the ongoing evolution of True Classic’s planning process — simplifying, systematizing, and standardizing wherever possible.

Tool & System Implementation

• Lead initiatives to improve and integrate planning and allocation tools — including forecasting, reporting, and inventory management platforms.

• Work with Tech, BI, and cross-functional partners to bring planning tools in-house, ensuring scalability and usability.

• Identify automation and efficiency opportunities that free up team bandwidth and improve accuracy.

Operational Leadership

• Establish a strong offshore/onshore support model to execute forecasting, replenishment, and inventory analytics.

• Hire, coach, and develop a high-performing team that thrives in a fast-paced, dynamic environment.

• Foster a culture of accountability, ownership, and collaboration — balancing speed with precision.

• Partner closely with senior leadership to turn insights into strategic actions that drive business results.

Sales & Operational Planning

• Own and evolve the S&OP cadence to ensure alignment across Sales, Merch, Finance, and Operations.

• Drive visibility into inventory risks and opportunities across channels and product lines.

• Ensure business leaders have clear, timely visibility into forecast accuracy, inventory health, and investment decisions.

Analytics & Business Insights

• Develop dashboards and reporting structures that highlight key performance drivers across channels and categories.

• Analyze trends, identify root causes of variance, and proactively recommend adjustments to improve efficiency and margin.

• Turn complex data into actionable insights that help the business make confident, fast decisions.

Qualifications

• Bachelor’s degree in Business, Economics or a related quantative field.

• 5+ years of experience in operations/strategy/consulting/analytics with demonstrated systems-building.

• Proven track record of building or transforming processes, not just operating within them.

• Demonstrated experience implementing or optimizing complex tools and systems (e.g., ERP, BI, forecasting, or allocation platforms).

• Skilled in Excel/Google Sheets; strong analytical and problem-solving skills.

• Excellent communicator — able to drive clarity, alignment, and action across teams.

• Thrives in ambiguity and can adapt quickly to changing business needs.

Preferred Experience

• MBA or similar post-grad

• Startup or high-growth company experience — able to thrive in a fast-paced, evolving environment.

• Experience in apparel industries or consumer products.

• Experience with ERP (e.g. Netsuite), BI (e.g., Looker, Daasity) or demand planning tools (e.g. Anaplan)

Compensation

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Competitive salary + quarterly performance bonus

Time Off

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Unlimited PTO and sick time

Health & Wellness

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Company-paid medical, dental, and vision insurance

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100% employee premium coverage

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65% dependent premium coverage

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$75/month Wellness Stipend

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Free Employee Assistance Program (EAP)

Work & Growth Support

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$75/month Personal Workspace Stipend

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$75/month Learning & Development Stipend

Perks

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$1,000/year True Classic merchandise allowance

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401(k) plan with 3% company match

True Classic is proud to be an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or accommodation due to a disability, please contact Human Resources.