Senior IT Systems Engineer

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Tech Services team is responsible for the systems, tools, and infrastructure that power Mixpanel’s internal operations. We support employees across the company by ensuring our corporate technology is secure, reliable, and scalable. Our work spans IT systems, identity and access management, automation, and cross-functional tooling, partnering closely with Security, People Ops, Finance, and Engineering.

Our goal is to bring an engineering and automation-first mindset to corporate IT—treating internal systems with the same rigor, reliability, and scalability as customer-facing products.

About the Role

We are seeking a Senior IT Systems Engineer to help scale our internal systems and infrastructure. In this role, you’ll focus on automation, management, and scalability of our internal corporate systems and infrastructure. This is a hands-on, highly technical role for someone who enjoys building, scripting, and owning systems end-to-end. You’ll work closely with IT, Security, and other internal teams to streamline operations, automate manual processes, and improve the daily technological experience for all our employees. Your primary objective is to bring a DevOps mindset to our corporate IT operations, ensuring our internal services are as reliable and efficient as our external products.

Key Responsibilities

• Develop scripts and automation workflows (e.g., using Python, PowerShell, or Bash) to automate routine IT tasks such as user onboarding/offboarding, software deployment, and system patching.

• Implement and manage integrations between corporate systems and tools

• Author internal guides covering process improvements, reliability patterns, and best practices.

• Design, build, and maintain our internal IT infrastructure using tools like Terraform or Ansible. This includes managing cloud resources (AWS, Azure, GCP), virtualization platforms, and on-premises hardware.

• Manage and automate our identity provider (e.g., Okta, ) and its integrations with various SaaS applications (like Slack, Google Workspace, etc) to ensure secure and efficient access control.

• Act as a key technical resource for the IT helpdesk and other teams, troubleshooting complex issues and providing solutions that prevent future occurrences. Champion best practices within the IT organization.

• Work alongside the security team to implement and enforce security policies, manage vulnerabilities, and ensure our internal systems comply with industry standards.

We're Looking For Someone Who Has

• 5+ years of experience in a DevOps, SRE, or Systems Engineering role within an internal DevOps or IT team supporting corporate functions.

• Proficiency with at least one major cloud provider, preferably GCP (AWS, Azure).

• Strong programming or scripting skills in Python, PowerShell, or a similar language.

• Experience with automation platforms such as Zapier, Tray, Tines, or similar.

• Strong experience leveraging OpenAPI to build integrations between key corporate systems (i.e. HRIS—>Okta).

• Experience working with agile methodologies.

• Proficiency with Infrastructure as Code tools (Terraform or CloudFormation).

• Deep experience supporting Apple/macOS environments.

• Solid understanding of cloud infrastructure and networking fundamentals.

• Excellent communication skills and a collaborative mindset, with a passion for improving processes and helping colleagues.

• Proven flexibility in navigating diverse systems, codebases, and priorities.

• Ability to work independently, manage multiple priorities, and thrive in a remote environment.

Bonus Points

• Familiarity with endpoint management tools (MDM).

• Experience working closely with Security or Governance teams.

• Background in CI/CD tooling for internal platforms.

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range
$185,000—$226,000 USD

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care

• Mental Wellness Benefit

• Generous Vacation Policy & Additional Company Holidays

• Enhanced Parental Leave

• Volunteer Time Off

• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.

• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.