Senior Infrastructure Engineer (Software)

About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Position Summary

The Senior Infrastructure Engineer will work on cross functional teams to build scalable infrastructure for our government -- designing, implementing, and delivering services that millions of Americans depend on. As a Senior Infrastructure Engineer, you may be responsible for technical leadership of platform infrastructure projects supporting dev teams and large-scale systems with a strong focus on automation, organization, and communication. Your work enables application development teams to run effectively in the cloud to deliver users a modern experience. You will be responsible for delivering on client requirements as well as providing long-term oversight and vision to help shape future work. Your strong cross-functional communication skills will complement your technical leadership skills to provide the highest value for government systems.

What you'll do:
• Dev sec ops (development, security, operations) engineering, to include building infrastructure as code and DevOps pipelines and reviewing solutions built by others on the team
• Researching and analyzing technical solutions
• Maintaining and enhancing documentation using various engineering tools
• Managing integrated systems used by the client
• Completing work received from application teams
• Proactively identifying blockers, risks, and issues, proposing solutions or escalating as appropriateResearching, selecting, and creating new automation tools or frameworksImplementing automation for a variety of cloud resources
• Designing initial architecture or changes to architecture for a project
• Documenting and communicating architecture, technical solution plans, rollout plans and project updates to stakeholders
• Collaborating with stakeholders to incorporate their feedback
• Identifying stakeholders and obtaining buy-in
• Tracking stakeholders’ technical tasks to keep the project on schedule
• Ensuring any issues or blockers that develop are addressed and resolved
• Identifying gaps and closing them
• Staying ahead of staffing issues, ensuring that hiring through subcontractors is efficient
• Escalating to program manager any concerns raised
• Building client trust by being available as a sounding board for questions or issues
• Performing code and technical reviews
• Facilitating meetings
• Establishing engineering norms and practices and ensuring compliance
• Collaborating with teammates to identify and determine solutions
• Teaching teammates how to manage time, projects and be productive
• Serving in the on call rotation
• Facilitating post-mortems after incidents
• Respond to tickets or routing tickets to the appropriate engineer
• Applying patches and updates to operating systems and libraries

Required skills:
• Minimum of 7 years of experience as an Infrastructure Engineer or mix of Software Engineering
• A Bachelor's Degree (in any discipline) or four years of experience in lieu of a degree
• Experience managing different systems (e.g Windows Server, Linux CLI) and automating repetitive tasks
• Experience training and mentoring engineers
• Scripting (python, Go, Javascript)
• Experience designing CI/CD and other workflow automation spanning multiple systems
• Incident handling and followup (root cause analyses, etc)
• Knowledge of cloud primitives (VPC, ACL, Route Tables, Security Groups, Images)
• Experience running asynchronous jobs, e.g. using services like ECS or Lambda
• Ability to use the command line to achieve practical aims, e.g. navigating the shell; moving and downloading files from external servers; searching and parsing files for information; and running queries
• Advanced ability to contribute and update existing code and/or Infrastructure as Code
• A thoughtful, adaptive, and collaborative mindset/understanding of networks, protocols, and multi-service architectures
• Excellent written and verbal communication skills, technical and otherwise
• An interest in and familiarity with one or more of the following areas: Cloud Infrastructure, cloud architecture, IT service management, Unix/Linux, scripting, networking, or security
• Able to follow and establish, when needed, standard operating procedures.

Other requirements
All roles at Nava require the following:
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Location
We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.

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Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

Equal Employment Opportunity
Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.