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Senior Incident Response Specialist, Bangkok Based (Relocation Provided)

Agoda

Bangkok (Thailand) (Bangkok (Central World Office)) Remote permanent

Posted: November 3, 2025

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Job Description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team

The Security Department oversees security, compliance, GRC, and security operations for all Agoda. We are vigilant in ensuring there is no breach or vulnerability threatening our company or endangering our employees in order to keep Agoda safe and protected. This would be a great challenge for those who want to work with the best technology in a dynamic and advanced environment.

The Opportunity

We are looking for a industry experienced, highly motivated and self driven, Incident Response Specialist, someone who can rapidly address security incidents and threats as they appear with the ability to strategize and lead Incident engagements with all staffing levels. On the ground level, your job is to monitor the threats targeting Agoda and keeping attacks from occurring and/or prevent them from getting worse.

In This Role, You’ll Get to:

• Perform end-to-end handling of all critical, high and medium cyber security incidents at Agoda.

• Drafting incident reports & communicating incident summaries to senior leadership, end users, legal teams

• Write playbooks for different types of cyber security incidents and use automation to reduce MTTR time.

• Automating repetitive tasks of incident response using automation platforms and/or programming

• Optimizing existing security controls to finetune the alerts & reduce false positives

• Gather open source and commercial threat intelligence and perform hunting across the enterprise for undetected threats.

• Support the legal & regulatory teams as a technical SME for cyber incidents with regulatory requirements

• Evaluate new technologies and Driving POCs for new security products

Please note : You will be expected to leverage your coding skills to develop and automate solutions that enhance our Detection and Response capabilities. Proficiency in understanding and writing code is essential, as you will play a key role in building and maintaining response automation tools

What you'll Need to Succeed:

• 5+ years experience in Cyber Security specifically in Incident Response field and working with 24/7 SOC teams

• Must have strong understand of NIST, CSF, MITRE and other cyber security framework

• Skilled in programming or scripting skills (e.g., Python or C++) are required for automating incident response tasks and developing custom security tools.

• Ability to write and tune detection rules in different security platforms

• Must have hands-on knowledge of dealing with major security incidents

• Ability to automate using automation platforms or programming skills is a must

• Malware analysis experience and digital forensics experience is a plus

• Certification of Cyber Security, Forensic and Incident Response is a plus (CISSP, ECSA, GISP, GCIH, GCFE, GCFA)

• We need you to be flexible, fast moving, adaptable and down-to-earth and an expert in multi-tasking.

• Very good communication skills in English (both oral and written)

*Relocation package is provided in case you prefer to relocate to Bangkok, Thailand. Our benefits are...

• Hybrid Working Model

• WFH Set Up Allowance

• 30 Days of Remote Working from anywhere globally every year

• Employee discount for accommodation globally

• Global team of 90+ nationalities

• 40+ offices and 25+ countries

• Annual CSR / Volunteer Time off

• Benevity Subscription for employee donations

• Volunteering opportunities globally

• Free Headspace subscription

• Free Odilo & Udemy subscriptions

• Access to Employee Assistance Program (third party for personal and workplace support)

• Enhanced Parental Leave

• Life, TPD & Accident Insurance

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Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com

• Facebook https://www.facebook.com/agodacareers/

• LinkedIn https://www.linkedin.com/company/agoda

• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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