Senior Growth Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

This role sits within the training team, a specialist function within the business that provides a range of courses and educational services covering over 250 digital marketing topics, including social media, search, cloud and AI. You will be selling to customers globally, courses range from a single day up to extensive AI transformation programs spanning many months.

Role Overview

The Senior Growth Manager owns high-quality, timely responses to customer enquiries, using strong digital knowledge to match needs to our products and services. The role involves creating proposals, leading customer calls, and working cross-team to close sales with confidence. You will also be working on key partnerships and be responsible for growing business with our existing customers.

Responsibilities

• Own and manage inbound customer enquiries end-to-end, ensuring timely, high-quality responses that convert interest into qualified sales opportunities.

• Use strong digital and commercial understanding to diagnose customer needs and position the most relevant products and services to drive revenue growth.

• Lead consultative sales conversations with senior stakeholders, uncovering objectives, budgets, and success metrics to progress opportunities effectively.

• Develop tailored, commercially compelling proposals that clearly articulate value, outcomes, and pricing to support confident buying decisions.

• Work closely with marketing, delivery, and leadership teams to align solutions, share insights, and continuously improve win rates and deal quality.

• Own the sales pipeline through to close, forecasting accurately, identifying upsell or expansion opportunities, and contributing to overall growth targets.

Skills and Competencies

• Commercial Acumen & Revenue Focus
Strong understanding of revenue drivers, pricing, and deal economics, with the ability to prioritise high-value opportunities, maximise conversion rates, and identify upsell or expansion potential throughout the sales cycle.

• Consultative Selling & Stakeholder Management
Ability to lead structured, insight-driven sales conversations, uncover customer needs, influence senior stakeholders, and guide prospects toward confident buying decisions based on value and outcomes.

• Digital & Product Knowledge
Solid working knowledge of digital products, services, and market trends, enabling accurate matching of customer requirements to solutions and credible positioning during sales discussions.

• Proposal Development & Commercial Storytelling
Capability to create clear, persuasive proposals that articulate customer value, outcomes, pricing, and ROI, supporting faster decision-making and higher win rates.

• Collaboration & Cross-Functional Working
Proven ability to work closely with marketing, delivery, and leadership teams to shape solutions, share insights, and ensure smooth handover from sale to delivery.

• Pipeline Management & Forecasting Discipline
Strong organisational and analytical skills to manage opportunities end-to-end, maintain accurate CRM records, forecast revenue reliably, and use data to continuously improve sales performance.

Values and Behaviours

We Are Commercial & Customer-Led
We focus on real customer needs and commercial outcomes, balancing long-term relationships with sustainable revenue growth.

We Are Insight-Driven & Curious
We ask smart questions, challenge assumptions, and use insight and data to shape better solutions and stronger propositions.

We Are Collaborative & Accountable
We work openly across teams, take ownership of our commitments, and hold ourselves accountable for delivering results.

We Act With Pace & Purpose
We move quickly and decisively, prioritising what matters most to drive momentum, progress opportunities, and close value.

Behaviours

Client-Centric Mindset
Anticipates customer needs, asks insightful questions, and proactively recommends solutions that create genuine value and long-term partnerships.

Commercial Ownership
Takes full responsibility for opportunities from enquiry to close, actively progressing deals, addressing blockers, and focusing on outcomes that drive revenue growth.

Consultative Communication
Communicates with clarity and confidence, tailoring messages to different stakeholders and guiding customers through complex decisions with credible advice.

Collaborative Leadership
Works effectively across teams, shares insight openly, and brings the right people together to deliver high-quality solutions and a seamless customer experience.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].