Senior Automation Engineer - #34779

As a Senior Automation Engineer, you will be responsible for designing, customizing, automation, software integration, project and workflow management platform and complementary systems. This role requires a strong understanding of API development, optimization, automation, and user support to streamline business processes.

Company Profile:

Our client is a US based global insights company specializing in applying behavioural science to help brands understand and influence consumer decision-making. Their specialty is providing insights into what drives purchase transactions, whether online or in-store.

As part of their rapid growth, they are expanding their technical team in the Philippines and are on the lookout for talented, proactive, and highly motivated Senior Automation Engineer to join their dynamic team.

This is a great opportunity for someone who enjoys working in a dynamic, collaborative environment and is passionate about driving projects to success. It's ideal for a detail-oriented, organized individual who thrives on clear communication, problem-solving, and working with diverse teams and senior leaders.

Duties and Responsibilities:

• Configure custom workflows, item types, and statuses based on user requirements

• Set up integrations with native apps

• Developing custom widgets, apps, or integrations using Monday Apps Framework
• Write scripts (typically in JavaScript/TypeScript or Node.js) to extend Monday’s capabilities
• Microsoft Teams, etc., using custom middleware tools (e.g., PowerApps, Zapier etc.)
• Strong understanding and support for SQL database and Microsoft Fabric)
• Implement bi-directional data syncing and ensure data integrity
• Building automation rules within Monday or through external tools/scripts to trigger notifications, status updates, or actions
• Identify opportunities to automate manual processes.
• Designing and building boards, dashboards, views, and automations tailored to business workflows
• Be able to build and automate macros in excel spreadsheet and automate the processes
• Working with stakeholders to gather requirements and provide ongoing support
• Monitor integrations, scripts, and automations to ensure they run as expected
• Maintain documentation of all customizations, integrations, and processes
• Optimize Processes: Spot inefficiencies, redesign workflows, and drive continuous improvement
• Create Smart Solutions: Build automations, configure tools, and integrate systems to reduce manual work
• Leverage AI: Design and refine ChatGPT (or other AI) workflows, prompts, and automations to accelerate reporting and analysis
• Turn Data into Action: Analyze key metrics, report results, and recommend process improvements
• Collaborate Across Teams: Act as the connector between research, tech, and business groups to deliver scalable solutions
• Document & Share: Maintain SOPs, process maps, and knowledge bases to ensure consistency and scalability

Requirements:
Must-have Skills / Qualifications:

• Bachelor’s degree in computer science, Business, or related field
• Equivalent hands-on experience or certifications in operations engineering, process improvement, or project management welcomed
• Technical Skills: Python, SQL, XML, JavaScript, JSON, jQuery, CSS, API scripting, Excel, Power BI; understanding of databases, data pipelines, and QA best practices
• AI & Automation Skills: Ability to design AI-powered workflows, craft effective prompts, and use tools like ChatGPT to automate data handling and reporting tasks
• Problem-Solver: Able to break down complex business problems and create scalable, tech-enabled solutions
• Project Leader: Organized, adaptable, and comfortable juggling multiple priorities in a fast-paced environment
• Communicator: Skilled at working with both technical and non-technical collaborators.
• Continuous Improver: Process-driven, detail-oriented, and always looking for better ways of working

Advantageous or Nice-to-Have Skills/Experience:

• Experience with Excel, Monday.com, Forsta’s Surveys/Decipher, or other market research data platforms
• GitHub knowledge for script management and collaboration