SAP WalkMe Development Senior Consultant

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Job Title: SAP WalkMe Development – Senior Consultant (SME)

Company: New Era TechnologyWebsite: www.neweratech.comEngagement Type: Contract (12 Months – Extendable)Work Mode: Remote

About New Era Technology

New Era Technology is a global IT services and consulting firm delivering digital transformation, cloud, cybersecurity, and enterprise application services to organizations worldwide. We partner with enterprises to drive innovation, operational efficiency, and measurable business outcomes.

We are currently looking for a highly experienced SAP WalkMe Development Senior Consultant (SME) to join us on a 12-month contract (extendable) basis.

Role Overview

The SAP WalkMe Development SME will focus on leveraging WalkMe’s Digital Adoption Platform (DAP) to enhance user experience and drive adoption within SAP environments such as SAP S/4HANA and SAP SuccessFactors.

This role combines deep technical expertise in WalkMe development with strong SAP functional knowledge to design, build, and optimize in-app guidance, automation, and user enablement strategies.

Key Responsibilities

🔹 WalkMe Development & Implementation

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Design and develop WalkMe solutions including:

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Smart Walk-Thrus

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SmartTips

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Launchers

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ShoutOuts

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Task Lists

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Automations

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Build contextual in-app guidance tailored to SAP applications.

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Develop custom rules and segmentation using JavaScript and HTML within WalkMe Editor.

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Ensure scalability, performance optimization, and maintainability of WalkMe solutions.

🔹 SAP Functional Collaboration

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Work closely with SAP stakeholders, functional SMEs, and UX teams to:

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Identify user pain points

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Translate business requirements into WalkMe solutions

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Ensure compatibility across SAP platforms (S/4HANA, SuccessFactors preferred)

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Support multi-language implementations and accessibility compliance standards.

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Align WalkMe design with SAP security models including SSO/IDP configurations.

🔹 Analytics & Optimization

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Analyze user behavior using WalkMe Insights.

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Conduct A/B testing to measure adoption and effectiveness.

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Optimize digital adoption journeys to reduce support tickets and improve user productivity.

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Troubleshoot issues and support escalations related to WalkMe implementations.

Required Technical Expertise

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Strong proficiency in WalkMe Editor and advanced WalkMe development.

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Hands-on experience with:

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JavaScript

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HTML

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Custom segmentation & rule building

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SAP functional knowledge in:

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SAP S/4HANA (preferred)

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SAP SuccessFactors (preferred)

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Experience with:

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SSO / Identity Provider (IDP) integrations

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Role-based access design

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Enterprise analytics tools

Experience Requirements

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7+ years of experience in Digital Adoption Platforms (DAP).

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Minimum 4+ years of hands-on WalkMe development experience.

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Prior exposure to SAP implementation or SAP support projects.

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Experience tracking KPIs, user adoption metrics, and performance dashboards.

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Familiarity with Agile / DevOps environments.

Soft Skills & Competencies

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Strong instructional design mindset.

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Excellent stakeholder management and collaboration skills.

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Strong analytical and problem-solving abilities.

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Ability to handle escalations and drive resolution independently.

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Clear communication skills (written & verbal).

Why Join Us?

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Opportunity to work on global SAP transformation programs.

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Fully remote engagement.

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Long-term extendable contract.

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Exposure to enterprise-scale digital adoption initiatives.

How to Apply

Interested candidates can share their updated resumes with:

📩 [email protected]📩 [email protected]

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