Salesforce Administrator - Revenue Operations

Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges.

phData is a remote-first global company with employees based in the United States, Latin America, and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership, and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results.

• 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025)

• Fivetran, dbt, Atlation, and AWS Partner of the Year

• #1 Partner in Snowflake Advanced Certifications

• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc)

Recognized as an award-winning workplace in the US, India, and LATAM

Position Overview:

We are seeking a junior–to-mid Salesforce Administrator to work under the day-to-day guidance of a Senior Administrator and in collaboration with a broader Revenue Operations team.

This is an execution-focused role ideal for someone earlier in their Salesforce career who enjoys working hands-on with automation, data quality, and user support. The role centers on maintaining and improving existing configurations rather than designing complex architectures from scratch. Net-new complex process designs or implementations will be co-designed with the broader team, and this role will be responsible for implementing and testing under guidance.

Required Experience:

• 0–3 years of hands-on Salesforce experience OR strong Trailhead portfolio demonstrating practical knowledge.

• Completion of relevant Trailhead modules and/or Superbadges (Flows, Admin Beginner/Intermediate, Data Management, etc.)

• Practical understanding of:

• Flows (Screen, Record Triggered, Scheduled)

• Validation Rules

• Lightning Record Pages and Page Layouts

• Comfortable working in orgs with existing automation and business rules

• Salesforce Administrator Certification (Admin I) or currently working toward it is a plus

• Strong attention to detail and willingness to carefully test changes before deployment

• Ability to follow established processes, patterns, and guidelines

• Clear written and verbal communication skills in a remote environment

• Curious mindset and willingness to learn from feedback and iteration

• Strong written and spoken English

Competencies

• Able to prioritize multiple projects and multitask day-to-day operational activities

• Exceptional skills in problem-solving and identifying solutions

• Agile, responsive, organized, detail-oriented, and operationally focused

• Ability to work well in groups in a remote environment

Key Responsibilities:

Salesforce Support

• Support general Salesforce administration activities, configuration changes, and support new development initiatives

• Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports

• Develop systems to continuously validate that rules, flows, and sales processes are working properly

• Create and maintain users, roles, profiles, security settings, custom objects, permissions, and sharing rules

• Enhance Salesforce data quality through automation and rules, and the meticulous management of raw data

• Proactive system maintenance, including security reviews, release updates, health checks, and optimizer

• Manage the Salesforce sandbox environment and maintain clear change management (testing and documented approvals within JIRA) before deploying changes to production

• Provide ongoing end-user and key stakeholder training and documentation, including ad-hoc Salesforce support across the organization

• Support Salesforce-related needs of integrated applications, including but not limited to Sigma, Crossbeam, HubSpot, Gong, and ZoomInfo

Data Maintenance

• Cleanse and modify data that’s inaccurate, duplicate, incomplete, or incorrect to ensure accuracy and consistency

• Verify that data is updated, useful, accurate, and reliable to maintain a high, consistent standard of data quality

• Develop and implement operational data management processes for recurring and ad hoc data-related tasks

• Monitor the quality of data by tracking key performance indicators to prevent or proactively resolve data issues (i.e., know our data)

Location & Time Zone Expectations

This role is based in LATAM and operates primarily with 5–6 hours of daily working time overlap with U.S. Central Time.

• While we welcome applicants from across LATAM, we are especially prioritizing candidates currently based in Uruguay and Brazil for this role.

• We are a remote-first company, and you should be comfortable working with a distributed global team.

• Some flexibility may be required to collaborate across time zones with colleagues and clients.

• Client needs may occasionally require flexibility in working hours to support key milestones or workshops.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.

• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.

• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.

Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

LATAM:

• Remote-First Work Environment

• Casual, award-winning small-business work environment

• Collaborative culture that prizes autonomy, creativity, and transparency

• Competitive comp, excellent benefits, generous PTO plan plus 10 Holidays (and other cool perks)

• Accelerated learning and professional development through advanced training and certifications

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.