Salesforce Administrator

Digicert

Cape Town permanent

Posted: February 11, 2026

Required Skills

Job Description

Who we are

DigiCert is a global leader in intelligent trust, helping organizations protect the digital interactions people rely on every day. From websites and cloud services to connected devices and critical systems, we make sure digital experiences are secure, private, and authentic.

Our AI-powered DigiCert ONE platform brings together certificates, DNS, and lifecycle management to help organizations stay ahead of risk as technology and threats evolve. Trusted by more than 100,000 organizations—including 90% of the Fortune 500—DigiCert helps businesses operate with confidence today while preparing for what’s next, including a quantum-safe future.

Job summary

We are building a modern GTM Systems organization focused on scalability, reliability, and operational excellence. As a Salesforce Administrator, you will work closely with Senior and Lead Admins to deliver high‑quality declarative solutions across Sales, Service, Revenue, and Experience Clouds. This is a hands‑on, execution‑oriented role. You’ll configure features, maintain automation, troubleshoot issues, and contribute to ongoing platform hygiene while learning to operate within release management and governance standards.

What you will do

• Configure and maintain core Salesforce functionality in Sales Cloud and Service Cloud, with exposure to Revenue Cloud (RCA) and Experience Cloud

• Build and maintain record‑triggered Flows, validation rules, permission sets, and page layouts following established patterns

• Assist with refactoring legacy automation (Workflow Rules / Process Builder) into Flows, using documented standards and templates

• Support quoting and contracting workflows by troubleshooting issues related to RCA, approvals, and document generation with senior oversight

• Execute configuration tasks from the GTM Systems backlog and participate in UAT and regression testing

• Maintain platform documentation, including configuration notes and basic deployment records

• Collaborate with GTM tooling teams on integrations and data hygiene activities (e.g., Outreach, LeanData, Gong)

What you will have

• 3+ years of Salesforce administration experience in a production environment

• Solid understanding of Salesforce data model, automation fundamentals, and security concepts

• Hands‑on experience building and maintaining Flows (with support on more complex orchestration)

• Ability to troubleshoot issues methodically and escalate with clear context

• Comfort working from defined requirements in a release‑managed environment

• Strong communication, attention to detail, and documentation habits

Nice to have

• Salesforce Administrator Certification

• Exposure to Revenue Cloud / CPQ concepts

• Familiarity with Jira and Confluence

Benefits

• Provident Fund

• Medical Aid + Gap Cover

• Employee Assistance Program

• Gym Reimbursement

• Life Insurance

• Disability Insurance

• Sabbatical

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