Sales Team Lead - Kuwait

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Job Overview:

We are looking for an experienced and motivated Sales Team Lead to join our dynamic team in the food delivery industry. The Sales Team Lead will be responsible for overseeing and guiding a team of sales representatives to meet and exceed sales targets. This role requires a strong leader with excellent sales skills, a deep understanding of the food delivery market, and the ability to drive team performance.

Main Responsibilities

 
Team Management and Development

• Lead, mentor, and motivate a team of sales representatives to achieve individual and team sales goals

• Conduct regular team meetings to share updates, best practices, and address challenges.

• Provide performance coaching and ensure quality standards through monthly call shadowing sessions, focusing on pitch, engagement, and communication

• Oversee onboarding of new joiners, ensuring a smooth integration and tracking onboarding metrics such as images and menu completion

• Implement regular training refreshers to keep the team upskilled and aligned with sales standards

 
Sales Strategy and Execution

• Collaborate with your line manager and the Sales Ops Manager to develop and implement effective sales strategies tailored to your assigned cities

• Drive execution of sales initiatives across markets to enhance performance and reach growth targets

• Set clear sales targets and KPIs in line with company objectives

 
Pipeline and Lead Management

• Oversee the sales pipeline to ensure a consistent flow of opportunities and strong team velocity

• Provide guidance to team members on effective pipeline management and support them in closing deals and negotiating partner contracts

• Ensure accurate lead tracking and CRM data input to maintain clean records and support reporting accuracy

 
Performance Tracking and Reporting

• Monitor and analyze key team performance metrics to identify areas of improvement and success

• Ensure team members consistently meet or exceed sales and commercial targets.

• Deliver data-driven insights and recommendations to improve sales strategies and signing quality

 
Qualifications

• BSc/BA in business or a related field is preferred

• 3-5 years of sales & negotiation experience preferably within a high-growth company

• Proven experience in a sales leadership role, preferably within the food delivery or hospitality industry

• Demonstrated success in achieving and exceeding sales targets

• F&B industry experience in Kuwait is a plus

• Excellent communication, negotiation, and interpersonal skills

• Proficiency in using CRM software and other sales tools

• Strong analytical and strategic thinking abilities with excellent organizational and time management skills

• Results-oriented with a strong drive to achieve and exceed goals

• Ability to thrive in a fast-paced and dynamic environment

• Strong problem-solving skills and the ability to handle multiple projects simultaneously

• Passionate about the food delivery industry and staying current with market trends

 
Benefits and Diversity

• 30 days of Annual Leave

• Comprehensive medical insurance

• Annual flight allowance (for employee only)

• Free Deliveroo Plus

• Maternity and paternity benefits

• End-of-year parties & regular social events

• An extremely fun team to work with!

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing scaleups around.