Sales Engineer - United States

Who we are

Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence.

Following our recent Series C round of growth funding, we are looking for ambitious new team members motivated to directly impact our future growth and success as we launch what we consider “Aizon 3.0”.

Aizon is helping pharma manufacturers and CDMOs make better decisions in GMP operations.

What makes us different from other manufacturing platforms?
- We help operations leaders and engineers avoid endless cycles of chasing data in disparate and heavy-handed systems and rapidly understand how to run their manufacturing processes better.

- We’re solving multiple problems in GMP operations that cost manufacturers millions yearly while accelerating their digital maturity journey. One of our unique capabilities is the ability to operationalize the use of predictive AI models in real-time without a big data science staff.

- We’re backed by both industry and software investor firms like NewVale Capital, Atlantic Bridge, Danaher, Honeywell, CrossLink, and UnCork, with solid industry and technology expertise.

Our mission is to improve global health by optimizing how medicines are manufactured so that pharma and biotech companies can provide patients worldwide with the right medicine at the right time and price.

Join us if you are motivated to directly impact our company's success and growth path forward and, more importantly, by positively contributing to the life science industry and deserving patients worldwide.

The position

Report to: VP of Technical Sales & Partnership

The Sales Engineer we are looking for is a highly motivated, ambitious, and proactive pre-sales professional who can successfully persuade a range of technical stakeholders at life science manufacturers to transform their operations with Aizon’s leading AI-powered SaaS platform.

We offer a unique opportunity for the right person to make a real difference on a small but ambitious team, including a direct path to impact the company’s growth journey.

Key Responsibilities::
• Understanding Client Needs: Delve deep into understanding our customers. As you engage with technical stakeholders and a range of positions and levels of seniority, you'll position Aizon as the go-to manufacturing platform, showcasing how we can transform their operations.
• Create and deliver powerful situational product demonstrations, validating how the product solves specific prospect problems and demonstrating the uniqueness of our value proposition
• Powerful Communication Skills: Your client-facing communication skills will shine as you not only overcome obstacles but build strong stakeholder engagement. You'll effortlessly convey complex concepts, making them accessible to both business and technical minds.
• Team Synergy: Work closely with the VP of Technical Sales, the entire sales, consulting and product teams. Your collaborative spirit will shape account-based sales strategies, contributing to the continuous improvement of our sales playbook.
• Enable Sales team with training programs and tools, roll out new product releases and updates, and build and maintain demonstration environments.
• Provide feedback to Product and Engineering teams on what works and what doesn't about new features and the real needs of customer operations and use of the Aizon platform
• Drive effective responses to vendor qualification requests and RFP’s

Qualifications::
• Pre-sales acumen - several years of experience leading technical sales efforts for enterprise software with a proven track record of meeting or exceeding targets; the perfect candidate will have proven experience selling into Pharma/BioTech manufacturing
• Ability to understand business requirements and translate them into technical requirements
• Outstanding communication and presentation skills, including the ability to build executive-level rapport and develop internal champions
• Life science industry and manufacturing experience - acronyms like ERP, MES, LIMS, QMS, GxP, eBR, and historians are part of your daily conversations, and you are familiar with regulations and standards such as FDA 21CFR11, ICH guidelines, and GAMP 5
• Expertly translates complex statistical models and AI algorithms into high-impact business value, demonstrating how predictive insights directly reduce batch deviations and accelerate time-to-market. Proven ability to bridge the gap between data science and the plant floor, building executive confidence in AI-driven ROI while navigating the rigorous validation requirements of Pharma manufacturing.
• Understanding of manufacturing data sources and relevant manufacturing industry data model standards, such as ISA-88, ISA-95, and the Purdue reference model
• Detailed knowledge of communication protocols (MQTT, HTTP, TCP/IP, Proxy, etc.), programming languages, and SQL
• Entrepreneurial spirit with the hunger to succeed; act with an ownership mindset and have urgency, grit, and the willingness to get work done
• Curiosity - know how to ask the right questions and listen to understand, with outstanding oral and written communication skills
• Ability to work independently, as well as collaboratively in a team environment across multiple geographies and time zones
• Willingness to travel on a frequent and regular basis, per business needs
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Nice-have::
• Good understanding of Industry 4.0 concepts and principles, as well as cloud platforms (AWS), SaaS, JSON, and Python
• Experience with active participation in industry organizations such as ISPE and PDA
• Easy-going personality, with positive energy and a sense of humor

The Human We’re Looking For::
• You don't compromise. You take pride in and never compromise the quality of your work, even under great constraints.
• You’re agile. You understand working at a startup will involve constantly changing priorities, and you are able to adapt and shift focus accordingly.
• You’re humble and self-motivated. This job will ask a lot from you, and we hope you’re excited by the chance to grow into a new space, own large projects independently, and push the limits of your knowledge.
• You’re judicious, knowing when to push forward and when to pull back. We’re a small team and judicious about where we spend our time. You should evaluate the trade-offs involved in individual pursuits to say when it’s (not) wise. You should also know when to work independently and make a decision, versus bringing a question to the team.
• You’re delighted by difficult problems. Previously unsolved challenges give you energy. You can think abstractly to help you find the most efficient ways to solve them, and feel accomplished when you do.
• You’re lean and deadline-oriented. You scope your work to help others understand if deadlines are achievable, and then you execute, execute, execute.

What We Offer

💼 Unique opportunity to join our company as it scales with excellent market traction and huge potential to grow globally
💰 Competitive salary (according to your experience/skills)
📈 Equity, bonuses, and generous stock options
🗣️ Language one-to-one training courses
🏥 Competitive healthcare plans and benefits
🎓 Internal training and certifications plan
🗂️ Career plan and scheduled salary reviews
💻 Top-notch "tech pack" - We are Mac lovers!
🚀 An open and collaborative work environment with a young and dynamic team and a very international culture
💡 An opportunity for personal and professional growth, supported by stellar investors and the exciting challenges that come with joining a company at the start of its growth trajectory

Join our team and make a significant impact on the growth and success of our company as we revolutionize the pharmaceutical manufacturing industry. Apply now and be part of our journey to transform the way pharmaceutical companies operate.

We are dedicated to maintaining an inclusive workplace in which all employees are treated with respect and are able to contribute meaningfully to society. Our organization brings together professionals from diverse backgrounds, representing more than 28 nationalities, and we take pride in being an equal-opportunity employer.
Employment decisions are based exclusively on qualifications, merit, and business requirements. Applicants who require assistance or accommodation due to a disability may contact us at [email protected].