Sales Development Representative (US Remote)

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it.​
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We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs. These lived experiences influence our decisions, shape our products, services, and help us grow with intention. When it comes to talent, our goal is clear: to discover exceptional individuals and to ensure they discover us. We prioritize drive, skill, experience, and ambition in everything we do for our clients.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.

We are seeking a dynamic and motivated Sales Development Representative (SDR) to join our team.

As an SDR, you will play a crucial role in driving our sales efforts by engaging with key decision makers, generating qualified leads, and supporting our account executives.

This position requires a proactive approach to outbound and inbound sales activities, as well as strong collaboration with cross-functional teams to refine messaging and improve outreach strategies.

What You Will Do (Essential Responsibilities):
• Outbound Responsibilities
• Engage key decision-makers at target accounts through creative, multi-touch cold outreach, leveraging all channels (cold calls, cold emails, LinkedIn).
• Use initiative to book qualified meetings for account executives that lead to substantial pipeline growth.
• Support account executives with strategic account mapping and devise actionable account penetration plans.

• Inbound Responsibilities
• Action warm leads and intent signals to create qualified pipeline and close won dollars.
• Conduct post-event follow-up to book qualified meetings and drive event ROI.

• KPIs and Metrics
• Consistently meet and exceed KPIs.
• Support the business in building out bottom-line benchmark metrics across key pipeline generating activities.

• Cross-Functional Collaboration
• Work closely with Sales, Business Operations, and Marketing leadership to refine messaging and improve outreach strategies.
• Inform product roadmaps, marketing campaigns, and sales strategy by gathering customer feedback and conveying market needs.

What You Need (Required Knowledge, Skills & Abilities):
• 1-2 years outbound sales experience as a Sales Development Representative in the technology/SaaS space.
• Experience prospecting into Enterprise accounts.
• Demonstrable experience achieving and exceeding targets (KPIs).
• Experience using Salesforce CRM and its ecosystem of other tools.
• Experience using prospecting tools such as: LinkedIn Sales Navigator, ZoomInfo, etc.
• Confidence making cold calls and handling objections.

What Would Be Nice (Preferred Experience & Abilities):
• Working knowledge of the Finance/Fraud/Cybersecurity industry.

What We Offer:
• Be part and contribute to Mitek's great culture and good working atmosphere.
• Competitive salary, sales bonus and comprehensive benefits package.
• Remote work in the US.
• Be part of a Nasdaq-listed, high-growth company with cutting-edge technology that provides Digital Safety and Fraud Prevention to many companies with millions of users worldwide.
• Ongoing learning opportunities to level up your knowledge and take your career further.

We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities.

Benefit offerings – may vary based on geographic location

Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics
Financial future: retirement/pension plan contributions, MTK stock plan participation
Income protection: life event & disability coverage
Paid time off: generous annual leave, company holidays, volunteer time off
Learning: e-learning license, tuition reimbursement, hackathons
Home office setup allowance
Additional/optional benefits: pet insurance, identity theft protection, legal assistance

We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!