SaaS Automation Engineer (IGT1)

About IGT1

IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company. 

At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. 

With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. 

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. 

About the client: Sitecore 

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

The position of an experienced Automations Engineer involves participating in the design, development, and deployment of robust automation solutions for SaaS products. This role necessitates advanced developer and scripting expertise to create and implement scalable automation frameworks.

Key Responsibilities

Strategic Architecture

• Develop and execute enterprise-wide automation pipelines aligned with business objectives
• Design comprehensive automation frameworks for multi-tenant SaaS environments
• Establish automation standards, best practices, and governance models
• Ensure all provisioning processes maintain security and compliance requirements

Technical Implementation & Development

• Develop Infrastructure as Code (IaC) solutions using Terraform or bicep
• Design and implement CI/CD pipelines for automated testing and deployment (Rundeck & Github actions or Jenkins)
• Create custom automation scripts using Python or PowerShell
• Build automated rollback and disaster recovery capabilities

Collaboration & Growth

• Collaborate with DevOps, Platform Engineering, and Product teams
• Establish partnerships with Security, Compliance, and Operations teams
• Foster culture of continuous learning and innovation

Monitoring & Optimization

• Implement comprehensive monitoring and alerting systems
• Conduct regular automation performance assessments
• Optimize provisioning workflows for speed and reliability
• Drive continuous improvement initiatives

Education & Experience

• Bachelor's degree in computer science, Engineering, or related field
• 2+ years' experience in automation engineering, DevOps, or platform engineering 
• Proven experience with SaaS product development at enterprise scale
• Experience with multi-tenant architecture and customer onboarding processes
• The selected candidate will be working for an EU Shift hours 

Skills Required 

• Cloud Platforms: Intermediate-level proficiency in Azure, AWS or GCP• Good understanding of provisioning APIs and resource management

• Infrastructure as Code: Experience with:• Familiarity with Terraform, Bicep, or other similar Infrastructure as Code (IaC) tools is considered an asset.
• Modular and reusable template design

• Programming Languages:• Python, Go, or similar languages
• Automation framework development
• API integration solutions

• Containerization: Docker or Kubernetes familiarity is considered an asset
• CI/CD Tools: Experience with GitHub Actions, Jenkins, Rundeck, Azure Devops is considered an asset
• Familiarity with AI coding tools (GitHub co-pilot or similar)

SaaS & Platform Expertise

• • Multi-tenancy and microservices architecture patterns
• API design and management (REST, GraphQL, API gateways)
• Database provisioning automation (SQL and NoSQL)
• Data isolation and security requirements understanding

Communication

• • Excellent command of English language
• Experience in discussions with multiple stakeholders
• Excellent technical communication and documentation skills
• Experience with Jira, Confluence

Certifications - Optional 

Cloud Platform Certifications

• • Azure 900 or 104 or another AWS/GCP equivalent

Automation & DevOps Certifications

• Infrastructure as Code:• HashiCorp Certified Terraform Associate

• Container Orchestration:• Certified Kubernetes Administrator

• CI/CD: GitHub Actions Certified

PCEP™ – Certified Entry-Level Python Programmer