Revenue Operations AI Intern

ABOUT US

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.

Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at
www.getpliant.com

ABOUT THE ROLE

As Revenue Operations AI  Intern, you’ll be the problem-solver behind an automation-first GTM engine. Reporting to the Revenue Operations Manager, you’ll partner with Sales, Marketing, Customer Success, Finance, IT, Legal and many more to design, build, and maintain automations that remove busywork, improve data quality, and accelerate revenue.

You will evaluate and implement AI-enabled tools, integrate systems, and standardize processes across the company. You’ll also assist with vendor onboarding, coordinating security reviews, legal terms, and operational rollout, so new tools land smoothly, compliantly, and with measurable impact.

You thrive on open-ended problems: identifying root causes, framing them clearly, prototyping fast, shipping reliable solutions, and iterating based on feedback.

WHAT YOU’LL DO

1) Identify and prioritize high-ROI problems

Partner with Sales, Marketing, CS, Finance, IT, Legal, and others to uncover bottlenecks and root causes.

Shadow workflows, review tickets and Slack threads, map processes, and quantify impact.

Translate findings into a prioritized automation and AI backlog with clear deadlines.

2) Maintain and optimize the existing tool stack

Help operate and improve core RevOps tools across knowledge management, signal tracking, meeting intelligence, and sales enablement/training; troubleshoot issues, reduce friction, and improve adoption.

Keep workflows reliable: troubleshoot issues, reduce friction, and drive adoption through documentation and enablement.

3) Build and ship automations end-to-end (no/low-code + APIs + webhooks)

Turn open-ended workflow problems into dependable automations: define the current state, design the target state, prototype quickly, test, launch, and iterate.

Build n8n workflows that remove manual steps across GTM and internal operations.

Use APIs and webhooks to connect systems and standardize processes across the company.

4) Embed AI into real workflows

Identify tasks suited for AI, create prompts and guardrails, evaluate quality, and implement AI-enabled steps inside tools and processes.
Focus on practical enablement that teams can trust and use daily.

5) Support vendor research and onboarding

Investigate process improvements and evaluate build-vs-buy options: research existing providers, compare pricing, and assess whether an internal automation can deliver similar value more efficiently.

Support onboarding by completing security/legal questionnaires, partnering on rollout plans with your manager, documenting processes, and driving adoption with measurable outcomes.

Collect user feedback post-launch and iterate to improve reliability and impact.

WHAT YOU’LL BRING

1) Location

Based in Berlin

2) Strong problem-solving and process thinking

Structured thinker who can break down messy workflows, identify root causes, form hypotheses, and propose practical MVP solutions.

3) Builder mindset (automation + integrations)

Comfortable using—or excited to learn—no/low-code automation and ops tools (e.g., n8n, HubSpot workflows, Zapier).

Able to work with APIs at a basic level: read documentation, understand JSON, and connect systems via webhooks.

4) Starter coding fluency (TypeScript)

Beginner familiarity with TypeScript and modern web concepts (requests, payloads, auth basics).

Motivated to grow technical depth through projects—e.g., building simple internal web interfaces or lightweight tools that support workflows (often built with TypeScript in frameworks like React/Next.js).

5) Practical AI fluency

Familiar with LLMs and prompt design; understands where AI helps, how to evaluate output quality, and when to implement guardrails.

Curious about embedding AI into real workflows with reliability and user trust in mind.

6) Vendor research and onboarding support

Highly organized and detail-oriented; able to research build-vs-buy options, compare providers and pricing, and summarize tradeoffs clearly.

Comfortable coordinating onboarding steps with Legal/IT/Finance, tracking security/privacy documentation (e.g., GDPR and DPA basics), and supporting pilot → rollout planning.

7) Project and stakeholder management

Able to manage an intake queue, prioritize based on impact and deadlines, communicate status proactively, and iterate quickly based on feedback.

8) Clear communication

Clear, concise writer and presenter; fluent in English and comfortable working cross-functionally.

9) Education or equivalent experience

Pursuing or recently completed a degree in Business, Engineering, Economics, Data/Analytics, Computer Science, or similar.

Bonus if you’ve built relevant experience through internships, projects, hackathons, or a portfolio of automations/integrations.

Nice to have: Prior internship/project in SaaS/FinTech GTM, exposure to HubSpot/Salesforce.

What We Offer

The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence 

Attractive remuneration

Your choice of preferred OS, Windows or Mac

Flat hierarchy and transparent communication in a relaxed, professional atmosphere

Opportunity to develop your talent in a dynamic team with ambitious goals

Flexibility and possibility to work remotely

Monthly mobility benefit 

Wellhub Membership (Berlin office)

Company card with a monthly allowance for lunches, coffee, etc. with co-workers