Quality Assurance Analyst - Enablers

About Uphold:

The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.
Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.
With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity. 
To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

The Opportunity:

Uphold is looking for a Quality Assurance Analyst to join our Engineering team. This role focuses on working closely with digital payment and crypto teams, ensuring that all existing and new integrations are working as expected. This is an incredibly exciting opportunity where you’ll get to work in a very friendly environment and be part of a well-motivated, talented and growing team. Combining latest technologies, agile way of working and the continuous striving for the best solution, here you’ll be responsible for the quality process of the Uphold products.

You will be responsible for the QA lifecycle, including planning, design, and execution of system testing. This includes working closely with the engineers, product managers and other QA team members to understand requirements, identify potential risks, and validate that the system behaves as expected. Your role is key in ensuring that the final product not only meets quality standards but is also reliable and fully functional.

Primary responsibilities:

Collaborating with the Engineering team, working with an agile mindset.

Ensuring business requirements are correctly implemented, including validation of expected behaviour, edge cases, and error scenarios.

Contributing to the planning of testing activities, ensuring that the products are effective, accurate, suitable and free from defects, operational problems and errors.

Writing test specifications, test case scenarios, and performing continuous testing.

Test execution using API

Collaborating with Engineering throughout the development lifecycle, from requirements review to production validation.

Reviewing requirements and specifications to identify risks and test considerations.

Performing manual and exploratory testing

Clearly recording defects so they can be reproduced and resolved efficiently.

Creating and maintaining test documentation, logs, and test evidence.

Helping identify opportunities to improve the product

Assisting with troubleshooting issues across services and components.

Continuously contributing to grow our automation framework.

Creating and improving quality assurance policies and procedures.

Required qualifications:

Degree in Computer Science or a related field, or equivalent practical experience.

3+ years of experience in quality assurance or software testing, with hands-on exposure to backend and integration testing

Experience designing and executing test scenarios and test cases.

Experience with bug tracking tools and clear, reproducible defect reporting.

Ability to apply exploratory testing techniques and critical thinking.

Experience prioritising issues based on user impact and product context.

Basic knowledge of test automation techniques, frameworks and tools.

Understanding of quality attributes such as correctness, reliability, and consistency.

Experience working in agile or lean development environments.

Fluent written and spoken English.

Strong communication skills, attention to detail, and analytical thinking.

Meticulous attention to detail.

A proactive mindset and genuine interest in improving product quality.

What we offer:

Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.

Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.

Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.

Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.

Development Opportunities: Access training and mentorship programs.

Flexibility: Enjoy options to work from home, other locations, or adjust your hours.

Inclusive Environment: Value and respect diverse perspectives.

Benefits:

Annual bonus program based on individual, team and company performance.

Home office stipend for a productive setup.

Generous PTO, healthcare, and employee assistance programs.

Engaging events and celebrations.

Well-stocked office kitchen with a foodie culture.

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.