Quality Assurance Analyst

About Uphold:

The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.
Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.
With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity. 
To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

The Opportunity:

Uphold is looking for a Quality Assurance Analyst to join our Enterprise APIs Engineering team.
This role focuses on the Enterprise APIs that power Uphold’s core financial and payment functionality. These APIs are critical to how value moves through the platform, and quality at the API layer is essential to ensure correctness, reliability, and predictable system behaviour.
You will work closely with engineers, product managers, and other QA team members to test product functionality directly at the API layer, ensuring that business requirements are correctly implemented and that APIs behave consistently across services.

This is a hands-on QA role with strong exposure to API testing and a clear path to grow into automation and more advanced quality engineering practices.

What you’ll focus on:

Testing and validating REST APIs that support financial and payment-related features. 

Ensuring business requirements are correctly implemented at the API level, including validation of expected behaviour, edge cases, and error scenarios. 

Designing and executing API test cases covering:

business logic and data validation

authentication and authorization flows (OAuth2 / JWT)

error handling and response consistency

asynchronous behaviours such as webhooks or callbacks

Collaborating with Engineering throughout the development lifecycle, from requirements review to production validation.

Reviewing requirements, specifications, and API documentation to identify risks and test considerations.

Performing manual and exploratory testing across API and, where relevant, UI layers.

Clearly recording defects so they can be reproduced and resolved efficiently.

Creating and maintaining test documentation, logs, and test evidence.

Helping identify opportunities to improve product and API quality and reliability.

Assisting with troubleshooting issues across services and components.

Automation and quality growth

Working with existing automated API tests, including executing tests and reviewing test results.

Contributing to the expansion of automated API test coverage under guidance from senior QA and engineering.

Supporting the identification of gaps in test coverage and opportunities to improve reliability through automation.

Developing skills in automation and modern testing practices as part of the role.

Required qualifications:

Degree in Computer Science or a related field, or equivalent practical experience.

3+ years of experience in quality assurance or software testing, with hands-on exposure to backend or API testing.

Hands-on experience testing REST APIs using tools such as Postman, Bruno, or similar.

Experience designing and executing test scenarios and test cases.

Experience with bug tracking tools and clear, reproducible defect reporting.

Ability to apply exploratory testing techniques and critical thinking.

Experience prioritising issues based on user impact and product context.

Understanding of quality attributes such as correctness, reliability, and consistency.

Experience working in agile or lean development environments.

Fluent written and spoken English.

Strong communication skills, attention to detail, and analytical thinking.

A proactive mindset and genuine interest in improving product quality.

Additional desirable API experience:

Experience testing asynchronous or event-driven flows (e.g. webhooks).

Basic experience contributing to automated API tests using tools such as Newman, Postman collections, Cypress, or similar.

Familiarity with API contracts, JSON schemas, or validation techniques.

Experience working in fintech, payments, trading platforms, or other regulated environments.

What we offer:

Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.

Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.

Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.

Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.

Development Opportunities: Access training and mentorship programs.

Flexibility: Enjoy options to work from home, other locations, or adjust your hours.

Inclusive Environment: Value and respect diverse perspectives.

Benefits:

Annual bonus program based on individual, team and company performance.

Home office stipend for a productive setup.

Generous PTO, healthcare, and employee assistance programs.

Engaging events and celebrations.

Well-stocked office kitchen with a foodie culture.

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.