QA Engineer (System Testing, Manual tester, JIRA)

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The System Test team are first and foremost champions of quality. We believe quality extends beyond bugfree software. It is about ensuring our platform is meeting the standards our customers need when managing critical security operations. We leverage AI to enhance productivity and testing efforts, ensuring we maintain quality at a pace that fits our rapidly changing world. Our team is situated across various global locations, working collaboratively to develop next-generation solutions and quality standards that serve our customers.

Inform is a cloud-native Security Operations Center (SOC) incident management platform designed to automate, orchestrate, and optimize the detection, verification, and response to physical security events. The platform reduces time between incident detection and response by leveraging AI and Standard Operating Procedures (SOPs) to quickly identify relevant information, inform users, and enable manual and automatic actions on realworld devices like doors and cameras.

Job Description

We are seeking a diligent and detail-oriented QA Engineer to join our R&D team. The successful candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive system testing and manual testing efforts. This role requires a strong understanding of testing methodologies and proficiency in using JIRA for defect tracking and test case management.

Job Responsibilities

• Design, develop, and execute comprehensive test plans and test cases for software applications, focusing on system-level functionality and integration.

• Perform manual functional, regression, integration, and system testing on various software components and features.

• Identify, document, and track software defects and issues using JIRA, ensuring clear and concise defect reports with steps to reproduce.

• Collaborate closely with development teams, product managers, and other QA engineers to understand requirements, clarify specifications, and provide timely feedback.

• Participate in review meetings for requirements, design specifications, and test plans to ensure thorough test coverage.

• Contribute to the continuous improvement of the QA process, methodologies, and tools.

• Provide regular updates on testing progress, defect status, and overall quality to project stakeholders.

• Assist in the reproduction and verification of reported issues from internal and external sources.

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Basic Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related technical field

• 2- 8 years+ of hands-on experience in manual, system, and integration testing

• Proven experience as a QA Engineer or Manual Tester, with a strong focus on system testing.

Preferred Qualifications

• Experience leveraging AI tools to enhance productivity and testing effectiveness

• Understanding of test automation methodologies and principles

• Familiarity with security, surveillance, or physical access control systems

• Demonstrated experience testing largescale, high-availability, distributed systems involving both hardware and software components

• Proven track record with defect logging, triage processes, and working effectively with development teams

• Working knowledge of test management tools (Jira, TestRail or similar)

• Excellent communication skills (written and verbal) for collaboration and reporting

• Experience working in an Agile development environment (Scrum/Kanban)

• Strong attention to detail with excellent time management and organizational skills

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.