Professional Services Account Executive

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

As a Professional Services Account Executive, you will be responsible for driving the growth of Confluent’s Professional Services (PS) business across your assigned region. The role will be based in the UK and will cover the Nordic and Netherlands territory. You will work directly with Account Executives, Customer Success and Delivery Leadership to identify opportunities, scope engagements and position Confluent’s Professional Services as a strategic accelerator for customer success.

Your mission is to help customers realize the full value of their investment in Confluent by aligning PS offerings to their business outcomes, ensuring every engagement is scoped effectively and supports long-term expansion.

This is a quota-carrying, customer-facing role focused on selling and expanding PS opportunities. It does not include people management responsibilities.

What You Will Do:

• Own the Professional Services sales cycle for your region, from opportunity identification to closure.

• Collaborate with Account Executives to position PS as an integral part of every product opportunity.

• Conduct scoping and discovery calls with customers (supported by PS Solutions Engineers and Engagement Managers) to understand their business needs, technical landscape, and success criteria.

• Translate customer needs into clear Statements of Work (SOWs), proposals, and pricing estimates.

• Drive expansion within existing customer accounts, identifying new opportunities during or after ongoing engagements.

• Partner closely with the Delivery Organization (Director of Delivery, Solutions Architects and Engagement Managers) to ensure feasibility, staffing alignment and handover to delivery.

• Work with Channel and Partner teams to coordinate joint PS opportunities with delivery partners.

• Maintain accurate forecasting, pipeline visibility, and bookings reporting within Salesforce.

• Contribute to regional revenue targets, ensuring balanced focus on bookings, margins and customer satisfaction.

• Participate in territory and account planning sessions to align PS strategy with Sales’ objectives.

Act as a trusted advisor to customers, guiding them on how Confluent’s Professional Services can accelerate adoption, scale, and operational maturity.

What You Will Bring:

• Proven experience selling Professional Services or consulting engagements in an enterprise software or SaaS environment (5+ years).

• Strong understanding of solution scoping, pricing, and value articulation for complex technical engagements.

• Experience partnering with enterprise Sales teams to create compelling joint proposals (Product + PS).

• Excellent communication and stakeholder management skills: comfortable engaging with both executives and technical stakeholders.

• Pragmatic, customer-oriented mindset: able to balance commercial goals with long-term customer success.

• Familiarity with data streaming solutions.

• Financial acumen to support discussions around pricing, rate cards and margin optimization.

• Ability to thrive in a matrixed, fast-paced environment across regions and functions.

• Willingness to travel up to 30% of the time for customer meetings, Company events and internal alignment sessions.

What Gives You an Edge:

• Bachelor’s degree (or equivalent experience) in Business, Computer Science, Engineering, or a related field.

• 8–10 years of relevant experience in technology, consulting, or Professional Services sales.

• Strong working knowledge of SaaS, cloud architectures, and enterprise IT delivery models.

• Strong experience building SOWs and commercial proposals for complex, multi-stakeholder engagements.

• Comfortable working with CRM and forecasting tools (Salesforce preferred).

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.