Production Systems Engineer – L2/L3 support with French

Our Mission Statement

Digital and human resources at the center of the sustainable development of our society.

In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future.

About Inetum

Inetum is a European leader in digital services. Inetum’s team of 27,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.4 billion euros in 2024.

For further information, please visit www.inetum.com

We are looking for a highly motivated Production Systems Engineer – L2/L3 support to join our team and take ownership of business- critical production environments. The ideal candidate has hands-on experience in L2/L3 support, strong technical troubleshooting skills, and the ability to take ownership of production environments in a fast-paced setting. You will work closely with cross-functional teams to ensure system stability, drive automation, support releases, and continuously improve our production ecosystem

Responsibilities:

• Provide L2/L3 production support for business-critical applications
• Manage incident, problem, and release processes, ensuring timely resolution and clear communication with stakeholders
• Perform automation, application upgrades, deployment activities, and environment maintenance
• Troubleshoot and resolve complex issues across Linux systems, application servers and databases.
• Participate in on-call rotations and handle production escalations
• Maintain accountability for the assigned tasks and ensure high-quality production delivery.

• 3–4 years of experience in L2/L3 production support or a similar role
• Strong proficiency with Linux and solid understanding of system internals
• Intermediate Windows Server administration skills, including OS configuration, service management and troubleshooting
• Hands-on scripting experience in Linux shell or PowerShell
• Experience working with databases (e.g., SQL Server, Oracle) and ability to write complex SQL queries
• Knowledge of application servers such as Apache Tomcat, WebSphere, or JBoss
• Familiarity with monitoring tools (Grafana, Zabbix, etc.)
• Understanding of deployment tools and CI/CD pipelines
• Good knowledge of SSL certificate management
• Strong communication, analytical thinking, and problem-solving skills
• Ability to take ownership of production delivery and work independently
• Willingness to participate in on-call support when required
• English – professional
• French – intermediate (minimum B2)

Nice to have:

• Familiarity with Cloud platforms
• Experience working in high availability or strong regulated environments

Benefits:

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical subscription
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings