Product Owner

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Product Manager - Success Plan Sales 

The DET Sales organization is looking for an experienced, savvy, and strategically minded Product Manager to serve as a Success Plan Sales (SPS) and Sales domain expert. In this role, you will work on critical Success Plan Sales (SPS) and Sales Enhancements and Org62 Modernization programs, driving transformational initiatives that accelerate success through automation and digital engagement.
As a Product Manager, you will act as the primary liaison between partners and the development team, guiding the product development process from vision to execution. You will be a trusted business advisor with a 360-degree view of the business, building deep partner connections and maintaining a strong bias for action.

Key Responsibilities

Strategic Backlog Investment: Own, maintain, and prioritize the product backlog based on functional gap analysis (as-is vs. to-be), strategic goals, business feedback, and prioritization frameworks like RICE (Reach, Impact, Confidence, and Estimation), ensuring it is always transparent, visible, and understood. You own the team vision and are ultimately responsible for the execution of work.
User Story Crafting: Lead the translation of high-level business requirements into detailed, INVEST-compliant user stories and epics.
Functional Specifications: Author functional design specification documents to bridge the gap between business needs and technical implementation.
Customer Advocacy: Act as the unwavering voice of the customer during feature grooming and sprint planning, ensuring the engineering team clearly understands and delivers on business expectations.
AI Evangelism & Innovation: Champion AI maturity across teams and actively thread AI into as many Jobs-to-be-Done (JTBD) as possible, both for personal work and the work of others. Be a thought leader in scaling autonomous agents and influencing broader product and platform direction.
Cross-functional Collaboration: Drive alignment with internal, business, and customer stakeholders across sales, engineering, and platform teams to deliver business outcomes.
Product Vision and Strategy: Define the product strategy and roadmap based on Business Vision, Objectives, and critical metrics.
Backlog Management: Maintain and prioritize the product backlog, collaborating with the team to define user stories, epics, and acceptance criteria.

Salesforce Innovation: Demonstrate hands-on expertise on Salesforce platforms to provide innovative solutions and remain "demo-ready" at all times.
Continuous Improvement: Oversee the building of prototypes and MVP products, measuring successful delivery against key performance indicators.

Skills and Qualifications

Education: A related technical degree is required.
Experience: 6–8 years of proven experience as a Product Manager or similar role in Agile environments.
Technical Expertise: Deep experience with the Salesforce platform, specifically Sales Cloud and Data Cloud.
Required Certifications: Salesforce Admin Certification is required. Salesforce AI Associate or AI Specialist certifications are highly preferred.
Communication: Excellent interpersonal skills with the ability to quickly establish credibility and rapport with both business and technical professionals.
Project Management: Ability to lead multiple projects simultaneously, from conception through go-to-market strategy and launch.
Must-Have Specialized Skills: * Expertise in Slack product development and integration to drive digital engagement and automation.
Proven experience in AI and Agentforce product development to build autonomous, intelligent solutions within the Success Plan Sales (SPS) and Sales domain.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.