Process Optimisation Senior Analyst

Job Title: Process Optimisation Senior Analyst 

Location: Lisbon (hybrid) 

Desired experience: 2 - 5 years 

Introduction to the role:

We are a diverse, inclusive and innovative group who identifies, builds and delivers excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple processes – making it easier to get vital, repeatable services done for our patients, for our customers, for our teams.   

We focus on providing exceptional value that contributes to our company’s success and future by freeing up the business (our customers’) time to push the boundaries of science to deliver life-changing medicines for patients.  With the accomplishments, commitment and passion that you might bring, we are excited about what we can achieve together towards realizing AstraZeneca’s bold ambition. 

Are you ready to take the lead in delivering an innovative pipeline of complex process re-engineering project opportunities? As a Process Optimisation (Senior) Analyst, you will be at the forefront of solving inefficiencies and unlocking additional value for the Automation/Process Mining expertise within our team. This role is perfect for those with a strong desire to gain exposure to leading edge automation techniques, experience of project team management, and lead end-to-end process analysis & simplification. 

When we put diverse teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. 

Accountabilities: 

Your main duties will include managing relationships with key business stakeholders at all levels, assisting with the generation & prioritisation of opportunities across a range of Process Analytics Services customer groups, and leading projects independently or in collaboration with other streams of work and team members. You will also be responsible for assessing automation/process mining possible enhancements implementations, business cost/benefit business cases, as well as change management activities to guide/support business readiness for transition to go-live. You will also have an opportunity to standardize processes by modelling them in a dedicated system. 

Essential Skills/ Experience: 

• Six Sigma or Lean Management Green Belt certified alongside proven experience in the analysis & re-design of complex, multi-function business processes 
• Demonstrated experience in leading medium profile projects/ change management activities 
• Facilitating process discovery workshops across various stakeholder levels 
• Hands-on Process Mapping experience (no specific tool) using BPMN 2.0 
• Experience in improving service processes going through different functions across organization 
• Strong stakeholder management, influencing & presentation/ oral communication skills 
• Energetic and self-motivated 
• Strong analytical skills to be able to discover and interpret business requirements 
• Critical thinking skills enabling challenging process findings and solutions 
• Strong time management skills with ability to work at pace, handling multiple tasks & projects at one time 
• Comfortable with working virtually in a global environment 
• Willingness to undertake some domestic/ international travel (as required) 
• Fluency in English 

Desirable Skills/ Experience: 

• Experience in participating in service transition projects 
• Significant experience with various related BPM capabilities i.e. AI, Process/Task Mining, Robotics Process Automation, Low Code automation, BPM, workflow tools. 
• Experience and proven results in change implementation projects within the Pharma industry 
• Experience in working in Agile methodology 
• Experience in working with Business Information Centre tool by GBTEC 
• Experience in working globally 

Why AstraZeneca? 

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases. But we are more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. 

Ready to bring out the best in yourself and others? Join our dynamic environment where we work cross-functionally to succeed together. This is a place of great passion and pride. Where we work hard to build successful, inclusive and diverse teams that collaborate across the enterprise and beyond. 

Apply now to be part of a team that is driven by curiosity and our desire for change, forever connecting and consciously collaborating. Uncover new insights, challenge convention, push the boundaries and be heard above the crowd. 

Date Posted

20-Mar-2026

Closing Date

09-Apr-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.