Process Functional Lead O2C

Unilabs is one of Europe’s leading diagnostic service providers, combining cutting-edge technology, scientific excellence, and a passion for patient care. With a unique network of laboratories, imaging centers, and pathology experts, Unilabs delivers fast, accurate insights that empower better health decisions every day.

We are looking for a Microsoft Dynamics 365 Finance and Operations order to cash specialist to join a team of talented D365 specialists in our journey towards delivering a successful global integrated ERP solution.

The main responsibilities of this role are:

• Provide module-based expertise to review business requirements and design application solutions (adopt, not adapt).

• Review/complete Functional Design Documents, configuration, unit test, support data design and reconciliation for support releases.

• Be able to design, test, and implement integrations with third-party applications.

• Execute and provide support to process teams and users during testing phases as needed during country deployments.

• Work closely with Process Leads, and then, as appropriate finance, procurement, IT, and other relevant departments to ensure project alignment and integration. Understand the importance of global vs local processes.

• Identify opportunities for process improvements and automation. Implement process enhancements to increase efficiency, accuracy, and compliance.

• Provide training and support to team members and technology functional capabilities as required.

• Be at the forefront of technology changes and improvements within your area.

Requirements:
• Expertise in the relevant modules of D365, including but not limited to sales and marketing, accounts receivable and credit and collections

• Strong business analysis skills in the business area

• Good communication skills to work with business users

Experience:

• Proven experience in functional and technical capabilities within the respective process domain, implementing Microsoft Dynamics 365 for Finance and Operations

• Experience with process improvement methodologies and tools in the context of technology change projects.

• Experience in global projects.

• Strong understanding of financial operations and best practices.

• Experience working with third-party billing and invoicing systems integrated with D365 FnO.

Soft Skills:

• Team player

• Adaptability to changes

• Critical thinking

• Strong problem-solving skills and attention to detail.

• Effective communication and interpersonal skills.

• Ability to manage multiple priorities and work in a fast-paced environment.